Executive Assistant (Digital Change Director) (London, GB, E1 8EP) @ British Telecommunications PLC

Job Req ID: 64416

About the role

As Executive Assistant to the Digital Change Director, you’ll play a key role in helping the Director and their leadership team operate effectively. You’ll protect and optimise the Director’s time, manage the rhythm of their office, and ensure executive meetings, governance forums and key change activities are coordinated and planned effectively. Building trusted relationships across leadership teams and executive offices, you’ll anticipate priorities, manage competing demands and keep information flowing smoothly. Using sound judgement, discretion and digital tools, you’ll help ensure the Director is well prepared, decisions and actions are followed through, and the wider Digital Change journey stays connected and on track.

• What you’ll be doing Own the Director’s diary, travel and schedule, prioritising competing demands, protecting preparation time and ensuring their time is focused on the highest-value priorities.
• Coordinate executive meetings and governance activity, maintaining a forward plan of key forums, decisions, deadlines and dependencies, and ensuring meetings are well sequenced and effectively prepared.
• Manage meeting preparation and follow-through, coordinating agendas, papers, briefings and presentations, capturing decisions and actions, and following up on outstanding commitments.
• Manage the Director’s inbox and information flow, prioritising urgent matters, highlighting decisions required, responding to routine correspondence and ensuring key actions are progressed.
• Build strong relationships across leadership teams and executive offices, acting as a trusted point of contact and using judgement and influence to resolve issues, secure timely inputs and coordinate events and engagement activity.
• Maintain an efficient and well-run office, using Microsoft 365, automation and AI tools to improve ways of working, while managing documents, expenses and purchasing in line with BT policies.
• Essential Skills / Experience Significant EA or PA experience supporting senior leaders.
• Significant experience managing complex diaries and travel itineraries.
• Experience preparing and editing meeting papers, presentations and correspondence.
• Experience coordinating a complex governance or executive meeting cycle across multiple senior stakeholders.
• Desirable Skills / Experience Experience using office systems for travel, expenses, bookings and administrative requests.
• Experience maintaining forward calendars, commissioning inputs and coordinating decision-ready meeting packs.
• Prior involvement supporting or being part of large-scale Change & Transformation initiatives.
• Our Package Tailored benefits make a real difference.
• That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
• You can design the package to suit you and your lifestyle.
• Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay Discounted EE and BT products, including mobile and broadband Market-leading Pension scheme – 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected.

These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.