About this role
- Roles & Responsibility Manage Industrial and Specialty accounts and strengthen customer relationships through regular visits and proactive communication.
- Address customer inquiries, quality issues, complaints, and technical requirements in collaboration with relevant internal teams.
- Coordinate customer contracts, order processing, deliveries, and month-end closing with CS, SCM, and Finance Identify and pursue new business opportunities by analyzing customer needs, market trends, and potential applications.
- Collaborate with Technical Support to develop customer-specific solutions and introduce new products and technologies.
- Prepare customer proposals and quotations, coordinate product samples and testing, and maintain a pipeline of new business opportunities.
- Monitor accounts receivable and support overdue payment collection in coordination with Finance.
- Support sales budgeting, forecasting, and performance tracking against targets.
- Monitor key sales projects and maintain accurate customer, project, and sales pipeline information.
- Prepare regular sales reports and provide market insights to support business growth.
Qualifications
- Bachelor’s degree in Engineering or a related technical field (e.g., Chemical Engineering, Mechanical Engineering).
- 7–10 years of relevant experience in technical sales, account management, or business development within the industrial lubricants sector or a related B2B industry Proven experience in managing key accounts, identifying new business opportunities, and driving sales projects.
- Business-level English proficiency, both written and verbal.
- Strong communication, problem-solving, and project management skills with a customer-oriented mindset.
- Ability to collaborate effectively with cross-functional teams and global and local stakeholders in a matrix organization.
- Self-motivated, proactive, and team-oriented, with the ability to work independently, manage priorities, and achieve sales targets.
- Proficiency in Microsoft Office applications.
Technical knowledge of lubricant products and applications, supported by relevant hands-on experience preferred Good understanding of key industrial market segments and customer applications preferred Do you have any questions? Minjeong Park ( [email protected] ) will be more than happy to answer them!