About this role
Job Summary
The Hotel Maintenance Technician is responsible to keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the premises. The role ensures that all maintenance work orders from all departments are completed on a timely basis by following hotels standard operating procedures and continually work towards and support the improvement of maintenance services at all times.
- Job Responsibilities 1 Perform routine maintenance tasks such as painting, plumbing, electrical repairs, and HVAC system maintenance to ensure the proper functioning of hotel facilities.
- Respond promptly to guest requests for maintenance assistance, addressing issues such as leaky faucets, malfunctioning appliances, and broken fixtures.
- Conduct inspections of hotel rooms, public areas, and equipment to identify maintenance needs and safety hazards.
- Repair or replace faulty equipment, furniture, and fixtures in guest rooms, bathrooms, lobbies, and other hotel areas.
- Maintain cleanliness and organization in maintenance storage areas, equipment rooms, and workspaces.
- Follow safety procedures and regulations when working with tools, equipment, and chemicals to prevent accidents and injuries.
- Document maintenance activities, including work orders, repairs, and inspections, accurately and promptly.
- Coordinate with other hotel departments and contractors to schedule maintenance work and minimize disruptions to guests.
- Participate in training programs to enhance technical skills and stay updated on maintenance techniques and technologies.
- Provide excellent customer service to guests by addressing maintenance issues promptly and professionally, ensuring a comfortable and enjoyable stay.
- Job Responsibilities 2 Additional Responsibilities 3 Job Knowledge & Skills Capability to diagnose and troubleshoot maintenance issues efficiently, finding effective solutions to ensure the smooth operation of hotel facilities.
- Ability to identify and address maintenance needs accurately, ensuring that repairs are completed to high standards and that safety hazards are mitigated.
- Effective communication skills to interact with guests, colleagues, and contractors, conveying information clearly and professionally.
- Capacity to adapt to changing priorities and handle multiple maintenance tasks simultaneously, maintaining flexibility to respond to emergent situations promptly.
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role Job Experience Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus Competencies Leadership_321977503 Quality_321977507 Equipment Maintenance L1 Routine Maintenance L1 Preventive Maintenance Procedures L1 Safety Management L1 Inspection And Maintenance Procedures L1 Agility AI Fluency Boldness Education Certificate in Electrical Certificates or equivalent