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(高级)商务运营专员 - (Senior) Business Operation Specialist @ Iqvia

Shanghai, CNOnsiteFull-time
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About this role

核心职责

  • 落地运营项目,涵盖资源规划、管理追踪与预测、客户关系管理、客户满意度计划及基础设施项目等
  • 协助本地团队进行数据追踪与定期汇报,同步进展,识别潜在风险与机会。
  • 跨职能协调运营活动/项目(服务、咨询、业务线及销售等部门)。
  • 提供项目与计划管理支持,梳理并协调流程及系统上线,确保各项行动有效跟进、计划顺利执行。
  • 可独立管理一个或多个运营系统(如工时流程、资源清单、需求开发、报表、预测与产能规划等),并提供相应程度的用户支持。

任职要求

  • 本科及以上学历
  • 1年以上业务支持/运营相关工作经验
  • 熟悉了解SalesForce的使用流程,并有过往实际经验
  • 熟练使用办公软件(Excel、Word、PowerPoint)
  • 具备强烈的流程与细节意识,拥有出色的人际沟通与协作能力

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Skills

ExcelPowerPoint

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