About this role
EXL's sports and media practice serves leagues, collegiate athletic conferences, teams and media networks. We are hiring an onshore AVP to lead delivery across a portfolio of these clients – owning the relationship day to day, shaping the analytics roadmap and making sure our onshore/offshore teams deliver measurable impact.
This role suits a consulting-minded analytics leader who is comfortable running several engagements at once and who can speak the language of athletics directors, commercial teams and media executives.
Key Responsibilities
Engagement Leadership
- Portfolio delivery: Lead multiple concurrent analytics engagements for sports and media clients, owning scope, plans, quality, timelines and client satisfaction.
- Stakeholder management: Serve as the primary onshore counterpart for client Directors and VPs; run steering meetings and quarterly business reviews.
- Onshore–offshore model: Direct and coordinate EXL teams in the US and India, ensuring smooth handoffs and high-quality output.
Sports & Media Analytics
- Fan and membership analytics: Segmentation, engagement, retention and lifetime value for fans, members, donors and season-ticket holders.
- Commercial analytics: Ticket pricing and yield, sponsorship valuation and ROI, merchandise and premium-seating analytics.
- Media and content: Viewership and audience analytics, streaming and digital engagement, content performance and media-rights value.
- Data foundations: Shape data strategy, platforms and governance with client technology teams, including multi-member organizations such as conferences.
Growth & Innovation
- Account growth: Identify opportunities, write proposals and SOWs, and expand EXL's footprint within each account.
- AI solutions: Introduce GenAI and ML use cases and reusable accelerators across the portfolio.
Required Qualifications
- Experience: 12–16 years in analytics, data science or analytics consulting, with significant delivery leadership for sports, media, entertainment or consumer clients.
- Consulting skills: Proven ability to manage multiple clients, scope work, manage budgets and handle senior stakeholders.
- Technical skills: Strong SQL and Python; experience with cloud data platforms (Snowflake, Databricks, AWS/GCP/Azure) and BI tools (Tableau, Power BI, Looker).
- Domain: Working knowledge of fan, ticketing, sponsorship and media/viewership analytics.
- Leadership: Experience leading distributed teams, including offshore delivery centers.
- Education: Bachelor's degree in a quantitative field; Master's or MBA preferred.
- Location: Authorized to work in the US or Canada; willing to travel to client sites.
Preferred Qualifications
- Experience with collegiate athletics (conferences, NCAA, athletic departments) or sports media networks.
- Background at an analytics consultancy or the analytics function of a league, team or media company.
- Exposure to GenAI/agentic AI and modern data stack implementations.