About this role
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As a Product Delivery Associate in Payment Processing Platforms, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
Job responsibilities
- Identify and automate manual validation processes to improve efficiency, reduce risk, and support scalable payment brand implementation.
- Perform product implementation validations and off-cycle release validations to ensure compliance, data accuracy, and system integrity.
- Develop a product strategy and product vision that delivers value to customers.
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Develop technical proofs of concept to support technology partners in scaling efforts, and create an automation roadmap to streamline payment brand implementation end-to-end.
- Collaborate with technical and non-technical teams for successful product development and launch.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proven ability to lead product life cycle activities and manage value propositions.
- Strong analytical skills for data-driven decision-making in payment processes.
- Experience with agile methodologies and tools like Jira.
- Proficiency in Python and SQL for data analysis, process automation, and reporting
- Familiarity with AI/ML concepts and tools to identify opportunities for intelligent automation
- Experience with automation and workflow tools to streamline manual processes
- Understanding of machine learning fundamentals and their application to product/process optimization
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization.
- Experience leading complex projects with a focus on payment platforms.
- Advanced degree in Computer Science, Data Science, Business Administration, or related field; MBA or advanced technical degree preferred.
- Proven track record in developing automation strategies for payment systems.
- Experience collaborating with technology partners to scale solutions and drive innovation.
- Strong problem-solving skills and strategic thinking in product development.