About this role
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Make global moves feel seamless. In this role, you will help deliver a consistent, accurate, and compliant mobility experience for employees across regions. You will work with cross-functional partners and external vendors to keep processes moving and data aligned. If you enjoy detail-driven operations, problem solving, and improving controls, this role offers a strong platform to grow.
Job summary
As a Global Mobility Operations Analyst in Global Mobility Operations, you will execute day-to-day mobility activities that support international assignments and relocations while maintaining strong data integrity and operational controls. You will partner with employees, human resources, payroll, managers, and vendors to complete time-sensitive tasks, resolve discrepancies, and deliver a high-quality service experience.
Job responsibilities
- Execute global mobility operational activities, including preparing documentation, initiating vendor services, processing payments and vouchers, and maintaining employee records
- Maintain accurate employee and assignment data across relevant systems; identify and resolve discrepancies that may impact payroll or downstream processes
- Perform data reconciliations, quality checks, and operational controls to support accuracy and compliance
- Support expatriate payroll by providing timely inputs for payments, assignment changes, terminations, and unpaid leave cases
- Monitor critical deadlines, including visa status, document expirations, payroll inputs, and other time-sensitive mobility activities
- Produce operational reports and basic analytics to support controls, service delivery tracking, and decision-making
- Partner with employees and stakeholders to resolve operational issues and improve the mobility experience
- Identify opportunities to simplify processes, strengthen controls, and improve operational efficiency
Required qualifications, capabilities and skills
- 6 years of experience in global mobility operations, international assignments, or employee relocation operations
- Experience preparing mobility documentation and coordinating vendor-initiated services (for example, relocation, immigration, or related services)
- Experience processing payments, vouchers, and/or invoice support activities in an operations environment
- Experience maintaining employee and assignment data and performing data reconciliations and quality checks
- Experience supporting payroll-related mobility inputs, including assignment changes, terminations, and leave-of-absence impacts
- Proficiency in Microsoft Excel and PowerPoint and experience using email and collaboration tools to manage workflow and stakeholders
- Ability to partner effectively with employees, human resources, payroll, vendors, and stakeholders across regions and time zones
- Ability to handle confidential employee information in line with data privacy and information-security requirements
Preferred qualifications, capabilities and skills
- Experience supporting expatriate payroll, immigration, tax, relocation, compensation, and/or benefits processes
- Experience working in a global or regional people operations, shared services, or global mobility environment
- Experience using case management or mobility platforms (for example, ServiceNow, Assignment Pro, or Oracle HCM)