About this role
POSITION OBJECTIVE
- The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
- Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
Key Responsibilities
- Possess knowledge of varied cosmetics products and accessories
- Maximize and contribute to sales within the store through demonstration of make-up techniques
- Educate customers on usage of various make-up accessories and innovate make up trends
- Demonstrate excellent make-up selling skills - Recommend and link customer specific products
- Identify customer requirements and deliver excellent customer services
- Brand representation at the required standards with updated product knowledge and minimized stock loss
- Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Ensure the highest standards of housekeeping standards
- Handle the POS (Point of Sale) / Billing Counter
- Greet the customers and assist them in selecting the right product
- Must be presentable and well-groomed at all the time
- Tally money in the cash till, during the beginning and end of the shifts
- Process the payments by cash / credit cards / vouchers / automatic debits
- Issue receipts / refunds / change to the customers correctly
- Convert the window shoppers to ultimate buyers
- Promote the Club Apparel Loyalty Program of the company for repeat sales
- Flexible to work for extended hours during the Sale / Festival period
- Record the inventory inward / outward and maintain the report of the same
- Must be updated about the various brands of the group for suggestive selling to the customers