About this role
Job summary
First impressions matter. As a Part-time Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Emerald Place Clinic in Surrey will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. What you will be doing In this exciting role at Emerald Place Clinic, a service for people with mental health, each day brings different challenges and experiences. Working 15 a week along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.
Ensuring the safety and security of service users, staff and visitors is a top priority. Youll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. Theres also a huge range of courses on offer to help grow and develop your career.
Main duties of the job
As a Part-time Receptionist at Emerald Place Clinic, you will play a crucial role in creating a welcoming environment. You will be responsible for greeting visitors, assisting staff and service users, and managing the office diary. Your role involves efficiently handling telephone calls, emails, and post, while ensuring the security and confidentiality of service users and visitors. You will manage visitor sign-ins, security checks, and allocation of keys and security badges. Working 15 hours a week with shifts on Thursday and Friday, you will need to be professional, confident, and diplomatic. Opportunities for career development and training are available.
About us
Elysium Healthcare is a leading provider of mental health, neurological, learning disabilities, and autism care services. With a workforce of over 8,000 employees, Elysium Healthcare operates more than 80 services across England and Wales. It is part of the global Ramsay Health Care network, which spans 10 countries with over 86,000 employees worldwide. Elysium Healthcare is committed to delivering high-quality care and supports its employees in their professional growth and development. They offer a comprehensive benefits package, including annual leave, wellbeing support, career development opportunities, and free meals and parking.
Job description
Job responsibilities
First impressions matter.
What you will be doing
In this exciting role at Emerald Place Clinic, a service for people with mental health, each day brings different challenges and experiences.
Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.
There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.
Join Emerald Place Clinic in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.
This role is a part time role of 15 hours a week. Thursday and Friday. 8am-4:30pm.
As a Receptionist you will be
- Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
- Maintaining the upkeep of the reception area & meeting rooms are presentable.
- Managing the office diary for meetings, events, training days and therapy sessions.
- Ensuring confidentially and security to the service.
- Receiving and dealing with telephone calls, emails and post.
- Ad hoc administration tasks.
- Ensuring all appropriate leaflets and brochures are on display.
- Manage deliveries.
To be successful in this role, you will have:
- Previous experience
- Computer skills
- Communication and interpersonal skills
- Must be professional, confident and diplomatic
- GCSE English Language Grade C or above
- Be efficient and enthusiastic
- Awareness of understanding confidentiality and security
- Ability work alongside a team and independently
- Must be welcoming and self-motivated
Where you will be working
Location: Emerald Place Clinic, Farmfield Drive, Charlwood, Horley, RH6 0BN
Emerald Place Clinic is a general adolescent inpatient unit for the care and treatment of young people aged 13 up to the age of 18. Young people who are admitted to the unit will have a primary diagnosis of mental illness across a wide range of disorders and complex needs.
These could include mental health conditions such as mood disorders and acute psychosis. Additionally young people may have co-existing additional needs such as neurodevelopmental disorders, including mild learning disabilities or autism. A young person could also be admitted if they have disordered eating.
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £25,565 (Pro Rota)
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals and parking
About your next employer
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- Previous experience, Computer skills, Communication and interpersonal skills, Professionalism, confidence, and diplomacy, GCSE English Language Grade C or above, Efficiency and enthusiasm, Awareness of confidentiality and security, Ability to work in a team and independently, Welcoming and self-motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Charlwood
RH6 0BN
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)