About this role
Job summary
The post holder is a senior member of the Commercial Directorate who will hold responsibility for delivering challenging projects and timescales agreed with the Head of Commercial - Private Patients, Overseas Visitors and International. The principal focus will be the effective management and development of overseas visitor services in accordance with national guidance, supported by responsibility for agreed projects relating to private patient services.
The Deputy Head of Commercial - Overseas Visitors and Private Patient Services will be responsible for delivering the Trust's strategy for overseas visitor services, together with agreed elements of the private patient strategy, as directed by the Head of Service. The post holder will provide expert leadership on complex overseas visitor cases, statutory charging requirements, income recovery and service improvement. They will write and lead on managing the Overseas Visitors Policy and any updates required. They will be highly skilled in negotiation and will demonstrate professional credibility and influence with a wide range of stakeholders across the divisions.
Main duties of the job
- Responsible primarily for Overseas Visitor (OSV) service delivery, statutory compliance, income recovery and service development, with supporting responsibility for defined Private Patient (PP) services
- Manages operational staff across the OSV service and relevant PP functions, including recruitment, performance and development
- Negotiates and establishes productive relationships with all divisions to strengthen compliant overseas visitor processes, improve income recovery and support private patient service development
- Responsible for budget and physical resources
About us
Oxford University Hospitals NHS Foundation Trust is one of the UK's largest and most respected NHS teaching trusts, providing world-class healthcare across four hospitals: the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre and Horton General Hospital and over one hundred satellite sites. Find out more information here OUH at a Glance 2026/27
You'll become part of an organisation at the forefront of patient care, research, education and innovation. You'll have access to excellent learning and development opportunities, work alongside highly skilled multidisciplinary teams, and contribute to services that make a real difference.
Our commitment toDelivering Compassionate Excellence is at the heart of everything we do. Guided by our values of compassion, respect, learning, delivery, improvement and excellence, we strive to create an environment where staff feel supported, valued and empowered to thrive. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel and the OneTeamOneOUH - LIVING OUR VALUES video.
We are committed to creating an inclusive, respectful and safe workplace for everyone. As signatories to the NHS Sexual Safety Charter, we have a zero-tolerance approach to inappropriate behaviour and are dedicated to fostering a culture where all colleagues feel welcomed, respected and able to be themselves. We pledge zero tolerance for inappropriate sexual behaviour and commit to theten core principles.
Job description
Job responsibilities
For more details and main responsibilities please refer to the Job description and Person specification documents attached.
Person Specification
Experience
Essential
- Clinical background or significant NHS operational experience
- Experience and Understanding of the NHS England Overseas Guidance
- Direct NHS Experience of more than 10 years duration
Desirable
- Evidence of experience in change management within an operational NHS setting
- More than 10 years experience of managing a team working in a complex environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
Unipart House
Garsington Road
Garsington
OX4 2PG
United Kingdom
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)