About this role
Job summary
An exciting opportunity has arisen for an enthusiastic and highly motivated Personal Assistant/Secretary to join the Nutritional Care Nursing Team at Birmingham Women's and Children's Hospital.
The Nursing team co-ordinate, train, and support patients to be discharged home on enteral and parenteral nutrition. The team are passionate and committed to providing high quality care to patients referred into the service. The Personal Assistant/Secretaryis a key point of contact for health care professionals and families, and is essential to the smooth running of Department.
The post holder will play an important role providing an effective and efficient administrative and secretarial service to the team and PA support to the Lead Nurse. You will work within a multidisciplinary team and will regularly liaise with patients families and healthcare professionals.
We are looking for a candidate who is an effective team player with a flexible approach, who can plan and organise their own workload, prioritising as required. Attention to detail and problem-solving abilities are essential, as is a genuine interest in supporting our families.
Main duties of the job
The Post holder will work as a fully integrated member of the Nutritional Care Nursing Team, the role is fundamental in providing an efficient service and in improving patient experience.
- To provide an effective and comprehensive administrative and secretarial service to the Nutritional Care Department.
- To be a key point of contact for patients, families, and Health care professional both internally and externally, providing non-clinical advice and signposting.
- To provide a confidential, responsive and efficient PA service to the Lead Nurse to support the smooth running of the Department.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- Minimum of 5 GCSEs (or equivalent) at grade c/4 and above including English and Mathematics
- Advanced IT certification or relevant skills relating to database management
- NVQ level 3 in Business and IRSA, level 3 administration or equivalent
- Professional use of Microsoft office
Desirable
- AMSPAR diploma or equivalent qualification or British Medical secretary qualification or equivalent.
- Experience using EPR system such as EPIC or strong willingness to undertake training
Knowledge and nature of experience
Essential
- Extensive Administrative and secretarial experience
- Experience setting up and using databases
- Processing of basic statistical skills
- Computer literacy
- Experience of working under pressure
- Diary Management experience
Desirable
- Working knowledge of medical terminology
- Previous hospital/NHS experience
- Experience in research and audit
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Adaptable, flexible person, confident in dealing with a wide range of people
- Problem solving skills
- Ability to use own initiative
- Ability to analyse and interpret data
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Ability to develop and sustain appropriate relationships partnerships and networks
- Confident in using IT systems to support audit
- Proficient user of Microsoft office packages including the creation and interrogation of excel spreadsheets
- Experience with outlook and using the internet.
Desirable
- Knowledge of NHS and hospital systems
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
Essential
- Ability to build professional relationships with colleagues across local and regional networks
- Ability to work independently without direct supervision and set own priorities
- Ability to work in a multi-disciplinary team
- Able to demonstrate alignment to trust values and beliefs of the trust.
- Highly motivated individual
- Able to adopt a flexible approach when required by the needs of the service
- Excellent time management and prioritisation skills
- Attention to detail
- Good telephone manner
- Excellent communication skills
- Good interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Women's and Children's Hospital
Steelhouse Lane
Birmingham
B4 6NH
United Kingdom
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)