About this role
Job summary
To deliver a meal service to patients and staff, wither by a plated or bulk delivery system.
To carry out dishwashing duties, cleaning of equipment and cleaning of the kitchen and associated areas.
To deal with any issues at ward level or in the catering department.
Main duties of the job
To maintain a high quality standard in our busy catering department.
The supervision of the catering staff during the evening meal service.
To Liaise with the catering manger should there be any complaints from the wards.
Ensure all the relevant documentation has been completed and cleaning task have been carried out to a high standard.
To make sure that the all equipment have been turned off at the end of the shift and lock up the department.
About us
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation
Our mission is to be exceptional for our patients, our communities and each other
Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn
Our approach to healthcare is founded on our four core values:
Kind - we are caring, supporting and respectful to everyone
Open - we are honest, transparent and open to new ways of working
Fair - we listen, value our differences and are inclusive to all
One team - we work well together and with our communities
We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.
We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.
Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients, we'd be delighted to receive your application
Job description
Job responsibilities
To communicate daily with patients, nursing staff and colleagues in a courteous and polite manner.
To respond to patient comments or complaints regarding any food quality issues and ensure appropriate action is taken.
Liaise with chefs regarding any service issues and any changes to the menu daily.
To deal with delivery men on occasional basis, receiving any deliveries into the department ensuring correct procedures are carried out in accordance with the HACCAP system.
To liaise with Managers daily and act upon any specific tasks required.
To allow new starters to shadow various duties in the department such as cleaning dish washing and food service.
Report any equipment faults or Health and Safety issues to the managers as and when they may arise.
Setting up meal trolleys before service, ensuring wards have the correct number of meal, correct diets and adequate supplies of crockery, cutlery condiments etc.
To ensure all allergen legislation is adhered to at all time.
Ensure wastage figures are documented correctly.
Maintain high standards of food safety in line with Environmental Health and Safety Legislative requirements and ensure the department Hazard Analysis system is adhered to. This includes the recording of food temperatures in accordance with the catering department procedures.
Person Specification
Experience
Essential
- Experience working in a catering environment
Desirable
- Experience in Large scale catering
Qualifications
Essential
- Good general education, in date Level 2 Food Safety Certificate, Must have an NVQ Level 2 Catering
Desirable
- Experience in Supervising Staff
Skills and Knowledge and Competencies
Essential
- Ability to organise, prioritise and delegate meal service, able to work as part of a team. Good knowledge of food safety legislation and the concept of HACCP
Desirable
- Good knowledge of Allergen legistlation
Specific role requirements
Essential
- Due to the nature of the role must be physically fit, flexible, reliable. Be an effective communicator. Must have good computer skills
Desirable
- Be able to use a cash register and card reader
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (WHH)
Address
Halton
Hospital Way
Runcorn
WA7 2DA
United Kingdom
Employer's website
https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)