About this role
Job summary
Chilwell Valley and Meadows Practice is seeling a motivated and proactive General Practice Assistant to join our busy and supportve team.
This is a varied and rewardng role, combining hands-on clinical support with administrative and care co-ordination responsibilities, The postholder will support clinicians in delivering high quality patient care whilst also playing a key role in proactive population health management, including recalls, searches, and patient pathway co-ordination.
This role is ideal for someone looking to develop a career in Primary Care with a modern - forward-thinking practice.
The role will be 30 hours per week, worked across two sites and the core hours are 08.00 - 18.30pm, Monday to Friday. A rota system is in place.
Main duties of the job
The role includes a balanced mix of clinical, administrative, and coordination duties, including:
Clinical Duties
Undertake basic clinical observations (BP, pulse, height, weight, BMI) Perform phlebotomy Urine testing, and other diagnostic procedures (following training) Support NHS Health Checks and new patient checks Assist with chronic disease monitoring (e.g. hypertension, diabetes) Act as a chaperone in line with practice policy Accurately record patient information in the clinical systemAdministrative & Care Coordination Duties
Process and code clinical correspondence Manage patient recalls and follow-ups (e.g. long-term conditions, screening) Run clinical system searches to identify patients requiring review Support delivery of QOF, IIF and enhanced services Coordinate referrals, appointments, and test results Maintain accurate and up-to-date patient records Prepare and pre-populate forms for GP review Support list management and population health initiatives The postholder will be expected to undertake the majority of duties normally associated with a Medical Administrator, together with other appropriate administrative responsibilities relevant to the role.Team & Service Duties
Work collaboratively within a multidisciplinary team Support community-based work where required Participate in audits and quality improvement (QI) projects Attend team meetings and training sessions
About us
Chilwell Valley and Meadows Practice provides primary care services to approximately 15,356 patients across two sites in Chilwell, Nottingham. Our last CQC rating was Outstanding. We have a broad and experienced multidisciplinary team, including:
3 GP Partners and Salaried GPs Practice Nurses and Healthcare Assistants Clinical Pharmacists First Contact Physiotherapists Social Prescribers Care Coordinators Paramedic An experienced management, administrative and reception team We are a training practice and have excellent relationships with Nottingham West Primary Care Network and Nottingham University, providing opportunities for clinicians with an interest in education and professional development. Chilwell Valley and Meadows Practice is also an award-winning East Midlands Clinical Research Network research site and Level 4 research practice. We have consistently been among the highest recruiters to research studies in the UK, with a strong focus on both commercial and academic research. We operate a Total Triage model, enabling us to manage patient demand effectively and ensure patients are directed to the most appropriate clinician or service.
Job description Job responsibilities Job responsibilities
Dimensions of the Role
Supports multiple clinicians including GPs, nurses, and allied health professionals
Manages and contributes to patient recall programmes (e.g. chronic disease, screening)
Processes high volumes of clinical correspondence and patient data
Contributes to QOF, IIF and enhanced service delivery targets
Uses clinical systems (Systmone) to run searches and improve population health outcomes
Clinical Responsibilities
Undertake basic clinical observations (BP, pulse, height, weight, BMI)
Perform phlebotomy
Urine testing, and other diagnostic procedures (following training)
Support NHS Health Checks and new patient health checks
Assist with chronic disease monitoring (e.g. hypertension, diabetes)
Act as chaperone in line with policy
Accurately record clinical information in patient records
Administrative & Care Coordination Responsibilities
Process and code clinical correspondence
Manage patient recalls and follow-ups
Run clinical system searches to identify patients requiring review
Support QOF, IIF and enhanced service delivery
Coordinate referrals, appointments, and results
Maintain accurate patient records and data quality
Prepare documentation and pre-populate forms
Support population health and list management initiatives
Team & Service Responsibilities
Work collaboratively within a multidisciplinary team
Support community-based work
Participate in audits and quality improvement projects
Attend team meetings and training sessions
Confidentiality
The postholder must maintain strict confidentiality in relation to patient, staff, and organisational information, in line with GDPR and NHS data protection requirements.
Data Protection
The postholder must comply with the Data Protection Act and UK GDPR, ensuring all personal data is handled appropriately.
Health and Safety
The postholder is responsible for maintaining a safe working environment and adhering to all health and safety policies.
Infection Control
The postholder must comply with infection prevention and control policies to minimise risks to patients and staff.
Safeguarding
The postholder must adhere to safeguarding policies and procedures to protect vulnerable adults and children.
Equality and Diversity
The organisation is committed to equality and diversity. The postholder must promote inclusive practices and treat all individuals fairly.
Training and Development
The postholder is expected to participate in ongoing training, including mandatory and role-specific development.
Review of Job Description
This job description is intended as a guide and may be amended in line with service needs.
Person Specification
Qualifications Essential
Qualifications GCSE/NVQ Level 2 or equivalent, or relevant experience
Desirable
Knowledge of Systmone
Experience Essential
Experience in a patient-facing or administrative role Excellent organisational and communication skills Ability to work independently and as part of a team Good IT skills Understanding of confidentiality and safeguarding
Desirable
Experience working in General Practice or healthcare Knowledge of Systmone Experience with recalls, searches, or QOF work Phlebotomy skills or willingness to train
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Chilwell Valley and Meadows Practice
Address The Valley Surgery
81 Bramcote Lane
Beeston
Nottingham
NG9 4ET
United Kingdom
Employer's website https://www.chilwellvalleyandmeadowspractice.co.uk/ (Opens in a new tab)