About this role
Job summary
The team at Mendip Vale Medical Group (MVMG)delivers a Partner led service across Bristol, North Somerset, South Gloucester and Bath, Swindon and Wiltshire. Serving around 90,000 patients across 11 sites we have a high calibre workforce delivering innovative care. With an upcoming retirement and further expansion planned we are seeking exceptional Managers to join our practice.
We are a high-achieving and well-organised practice; we embrace a Multi-Disciplinary Team approach to care provision with advanced practitioners, clinical pharmacists, physiotherapists, pharmacy technicians, mental health practitioners, health and well being coaches and social prescribers all working together to give our patients seamless, safe and effective care.
Main duties of the job
Working in conjunction with the Divisional Director you will provide leadership and management skills to enable the Surgery to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. The Surgery Manager will ensure that the policies and procedures which support the design and delivery of the services are implemented by all personnel within the Surgery. As the manager in the Surgery, you will motivate and inspire the Surgery team, and deliver the highest standards of customer service
About us
MVMG is a thriving GMS practice with very high QOF achievement and will see income of over £20 million for the current financial year. Sessional funding for research; Occupational Health services; training; roles in Commissioning; PCN Clinical Directorship; Locality Leads and Dermatology GPwSI are just some of the activities we are involved in. We can offer you a very competitive package to suit you and your lifestyle. Funded learning, mentoring support and the opportunity to develop your skills further are just a few of the benefits joining us will bring you.
Job description
Job responsibilities
The Surgery Manager will develop good working relationships with:
Patients
GP, nurses and other surgery staff
Other local healthcare providers who work with the Surgery
Key Responsibilities
To manage service delivery and patient care across the Surgery in line with organisational, local and national guidelines.
To provide knowledge of the Surgery and the administrative and organisational KPI requirements for service delivery to the Areal Manager.
To monitor, review and address team operational issues of teams managed.
To work closely with other Surgery Managers to facilitate a collaborative, transparent, and knowledge-sharing environment between all Surgeries.
To manage all relevant policies and procedures to maximise income across the Surgery.
Other Responsibilities
To manage performance targets and KPIs and ensure these are understood by all staff within the Surgery.
To provide leadership and support the Team Leader to enable them to successfully manage and deliver their teams KPIs.
To manage staff resources and daily work allocation of the teams within the post holders span of control.
To ensure all key employment policies are implemented within the Surgery.
To carry out staff appraisals of direct line reports, and implement personal development plans to ensure that training and development opportunities are made available for the teams within the post holders span of control.
To ensure regular communication updates are understood by the staff in the Surgery.
Person Specification
Qualifications
Essential
- Education to Degree Standard or equivalent management experience
- Evidence of continued learning/personal development in relevant field
Desirable
- Project Management PRINCEII qualification.
Experience
Essential
- Previous evidence of Management roles in the NHS
- Experience in developing and delivering services in an NHS environment
- Evidence of up to date and relevant knowledge of Primary Care provision
- Understanding of day to day HR matters in a team setting
Desirable
- Experience of developing and overseeing implementation of service delivery policies and procedures
Skills and ability
Essential
- Ability to review data and reports, translating them into a service delivery plan
- Influencing and change management skills
- Ability to represent the organisation at an operational level
- Ability to prioritise tasks and manage competing demands on time, ensuring all deadlines are met.
- Excellent communication skills, able to communicate effectively across different levels
Desirable
- Experience of managing a team within General Practice
- Experience of clinical IT systems (EMIS)
- Capacity to think strategically on an occasional basis
- Networking skills
Other requirements
Essential
- Patient focused and compassionate about delivery of safe and effect care.
- Ability to demonstrate commitment to Mendip Vales ethos and values
- Resilient and flexible to meet service needs.
- Ability to travel to meetings in the interests of the Surgery as required
- Ability to attend meetings outside core hours as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mendip Vale Medical Group
Address
Pudding Pie Lane
Langford
BS40 5EL
United Kingdom
Employer's website
https://www.mendipvale.nhs.uk/ (Opens in a new tab)