About this role
We are looking for a dynamic, results-driven and customer-focused Field Sales Executive to join our team in Burkina Faso.
🎯 Your Mission
You will be responsible for managing and developing a customer portfolio, with a strong focus on driving sales growth, acquiring new customers, retaining existing customers and maximizing profitable revenue opportunities.
🔑 Key Responsibilities
- Actively prospect and develop new business opportunities;
- Achieve assigned sales and revenue targets;
- Manage, develop and retain a portfolio of customers;
- Identify customer needs and provide appropriate DHL solutions;
- Build strong and sustainable relationships with customers;
- Identify and convert new sales opportunities to increase DHL’s market penetration;
- Monitor customer performance, satisfaction, revenue fluctuations and at-risk accounts;
- Ensure customer accounts remain profitable and aligned with DHL pricing and discount policies;
- Maintain accurate reporting of customer visits and sales opportunities in Sales and CRM tools;
- Actively contribute to commercial and promotional initiatives;
- Represent the DHL brand and values in every customer interaction.
👤 Your Profile
- Bachelor’s degree (BAC+3/4) in Sales, Marketing, Business Administration, Management or a related field;
- Minimum 4 years of direct sales experience, with good knowledge of DHL products and services;
- Strong sales, negotiation and presentation skills;
- Excellent communication and interpersonal skills;
- Ability to analyze sales data and market trends to support commercial decisions;
- Strong customer and results orientation;
- Proactive, well-organized, flexible and able to work under pressure;
- Good command of Microsoft Office;
- Ability to drive;
- Good command of English may be required.
🚀 Ready for the Challenge?
If you are passionate about sales, customer relationships and business development, and you are ready to take on new challenges, this opportunity could be for you!
Grow with us. Make a difference. Be part of DHL Express Burkina Faso. The role is based in Bobo Dioulasso.