About this role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
SUMMARY
The (SPL) Service Parts Logistics Customer Service Representative handle urgent transportation needs for strategic level customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The SPL Representative takes incoming calls, emails, and instant messages from warehouse customers to deliver goods with customized solutions. Typical customer expectations can be to have repair parts delivered from a warehouse to destination within hours.
QUALIFICATIONS AND REQUIREMENTS
Skills, Knowledge, & Abilities
- The SPL representative is customer focused, service/detail oriented, able to multi-task and make decisions that help serve our customer’s goals.
- Should be problem solvers, able to troubleshoot urgent situations and provide custom transportation solutions. Representative can be called on to identify problems with existing transportation orders and get the shipment moving to the correct destination quickly.
REQUIREMENTS
- Open to all skills
- With good communication skills
- With flexibility in schedule and work set up (24/7)
Employee Type
Permanent
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