About this role
We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.
This position is classified as structured hybrid, with an expectation of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.
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JOB DESCRIPTION
Location Requirement
This position is open only to candidates who can work in one of the following approved locations:
- Los Angeles, CA (West LA)
Why This Role
Too many Americans are underserved by traditional credit or pay too much for it. At Green Dot, we want to help change that. As our Lead Product Manager for Consumer Lending & Credit, you’ll build products that help people establish credit, grow it with confidence, and have a safety net when money is tight, through experiences that are simple, transparent, and easy to love.
Areas you’ll help shape include
- Helping customers build credit and progress toward unsecured products, with incentives for positive habits such as on-time payments.
- Making overdraft protection simple and easy to understand.
- Personalized experiences and timely insights, powered by data and AI, that help customers understand and improve their credit.
- Reaching more customers through our consumer brands and partner programs.
Green Dot brings banking and technology together, and you’ll have a dedicated team and direct access to leadership to bring ideas to life.
What You’ll Do
Strategy & Customer Experience
- Own our secured credit and credit-building products end to end, partnering with credit strategy leadership on long-term direction.
- Build credit experiences customers love, designed for people new to credit: clear language, mobile-first flows, and no surprises.
- Stay close to customers through support calls, feedback, and research, and turn what you learn into product improvements.
- Define and track KPIs across growth, credit performance, revenue, and customer satisfaction, partnering with Data Science and Credit Risk.
Delivery
- Lead a dedicated agile product team and partner with engineering, servicing, card processing, and digital teams to deliver high-quality releases on schedule.
- Lead launches, pilots, experiments, and vendor integrations, learning quickly and scaling what works.
Portfolio Operations & Compliance
- Manage relationships with card processing and collections partners, and oversee credit bureau reporting, disputes, complaint trends, and fraud monitoring.
- Partner with Compliance, Legal, and Risk on regulatory exams, audits, and reporting.
- Provide secondary ownership and coverage for our Overdraft Protection product.
Your First 6 Months
- Learn the portfolio, partners, and customer pain points, and deliver a 12-month roadmap.
- Ship at least one customer-facing improvement and set up a regular KPI review.
- Take one new idea from discovery to a tested pilot or approved business case.
What You Bring
- 7+ years of product management experience, including 3+ years in consumer lending, credit cards, or credit-building products.
- A track record of launching consumer financial products that customers love, with results such as growth, satisfaction, or retention.
- Working knowledge of consumer lending regulations, including TILA/Reg Z, Reg E, Reg DD, ECOA/Reg B, FCRA, MLA, and UDAAP.
- Experience working with card processors, credit bureaus, and third-party vendors.
- A data-driven approach and the ability to lead cross-functional teams without direct authority.
Nice to Have
- Background in fintech, prepaid, or serving underbanked customers.
- Experience applying AI/ML, alternative data, or cash-flow underwriting to credit products.
- Experience with agile product delivery in cross-functional teams.
How You Work
You care about the details of the customer experience, take ownership of outcomes, and make sound decisions with imperfect information. You balance growth with risk and compliance, and you bring energy and curiosity to a mission that matters.
Ability to work in the U.S. without sponsorship
Ability to meet the location requirement outlined above
POSITION TYPE
Regular
PAY RANGE
The targeted base salary for this position is $120,700 to $180,900 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
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We’re Here to Support You—Accommodations Upon Request
Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential.
Work Authorization Requirement
At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.
Important Notice on Application Accuracy
We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.