About this role
About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
This role is essential to ensure that fleet service and tire-related requests are reviewed and approved accurately, promptly, and in compliance with customer contracts and internal policies. By balancing service quality, cost control, and operational efficiency, you help deliver a seamless experience for Fleet Mobility customers. Through the monitoring and continuous improvement of automated approval processes, as well as the analysis and resolution of complex cases requiring manual review, you contribute directly to service excellence, business profitability, and the smooth operation of customer fleets.
What You'll Do
- Job Approval: review and approve tire service and fitment requests in a timely and accurate manner for both regular maintenance and breakdown situations within PPK.
- Verify the necessity and validity of each job, ensuring full compliance with contractual agreements, tire policies, and internal guidelines while supporting cost-effective and high-quality service delivery
- Coordination with Goodyear internal field functions (Network & Service, Sales team) for uncertain or critical cases
- Audit: align on random and/or specific case-based checks and controls with the technical team in the field
- Optimization of the job approval flow: define criteria’s, codes and processes to support a maximized automatic approval
- Compliance and Regulations: ensuring compliance with applicable regulations, industry standards, internal policies related to mileage control and job approvals
What We’re Looking For
- 3-5 years of experience in Business Analysis, Supply Chain, Manufacturing, Quality, or other related operational role.
- Previous experience in the commercial truck tire industry and/or a strong interest in the automotive sector.
- Proficiency in using business systems and applications, including FOS, eJob, and SAP.
- Strong analytical thinking and problem-solving skills, with the ability to assess complex situations and make sound decisions.
- Strong communication skills with the ability to discuss and resolve complex cases with technicians, while effectively partnering with cross-functional teams and stakeholders across diverse cultures and geographic locations.
- Ability to quickly adapt to new processes, procedures, and changing business requirements.
- Fluent English communication skills are required; proficiency in an additional European language is considered an advantage.
We offer a career development path starting with a 7-month fixed-term contract. Subject to positive performance, manager feedback, and business needs, the contract may be converted into a permanent position.
We welcome applicants from a wide range of backgrounds and experiences. Even if you do not meet every listed qualification, we encourage you to apply.
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Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.