About this role
We offer a comprehensive benefits package, which includes
- Paid Time Off (PTO)
- Paid Holidays
- Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
- Employee Engagement through Nectar – Recognition and rewards program
- 401(k) (Non-Matching) Retirement Plan
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
- Administrative Support: Perform a range of office tasks efficiently
- Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
- Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
- Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
- Communication: Handle incoming calls and follow up with patients professionally.
- Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
*Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
*Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent
Preferred: 2 years' experience in office administration, sales, or customer service
Proficiency in MS Office
Flexible to work varying hours
Competencies
Customer service orientation
Team Player
Self-motivated, organized, and decisive
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.