About this role
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Key Responsibilities
- Resolve complex L2 incidents in Oracle Manufacturing: work definitions/BOMs, work orders, WIP transactions, resources and supply-type issues.
- Diagnose related Inventory, Cost Management and Quality issues, including costing and period-close impacts.
- Take part in knowledge transfer during transition and build SOPs and knowledge articles for the manufacturing area.
- Write functional specs for minor enhancements; configure and test changes.
- Lead manufacturing regression testing for Oracle quarterly updates and support UAT.
- Work with the onsite lead and business users on RCA and permanent fixes.
Required Skills & Experience
- 6+ Years relevant experience
- Strong functional experience in Oracle Manufacturing (Fusion Cloud Manufacturing or EBS WIP/BOM).
- Good understanding of Inventory, Cost Management and the plan-to-produce cycle.
- AMS / production support experience with SLA-driven delivery.
- Willing to work the afternoon shift for US overlap.
Preferred / Good to Have
- Discrete / high-tech manufacturing domain experience.
- Oracle Cloud Manufacturing certification.
- SQL / OTBI reporting skills.
Education
B.E. / B.Tech / MCA / M.Sc or an equivalent degree