About this role
To provide intelligent inputs / strategies to the field Collection Team to improve the Collection efficiencies and the resultant reduction in credit losses
- 1. Opportunity to assist collection team in following initiative at the Contact Center drive collections performance
- 2. To implement Collection IT system.
- 3. To coordinate with Risk team for pre-delinquency management figures and to institute Collection analytics for tracking DSA performance and profile segmentation.
4.To institute Collection Executive's productivity tracking mechanism.
- 5. To Benchmark Industry Best Practices.
- 6. To Track and Monitor Online Auction and Repo sales Vehicles.
- 8. To Track and Monitor Skip Cases resolution.
Post Graduate/ Graduate in any discipline