About this role
- Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
- IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
- A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
- With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
- At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
- Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
Schedule
- Shift: Day
- Hours: M-F 8-430
- Weekends: no
- Holidays: no
Location
- Department: Neurology IMR
- Address: Fishers IUH North MOB, 13100 East 136 St Fishers, IN
Key Responsibilities
- The Registration Specialist serves as the first point of contact for patients in an adult neurology practice seeing approximately 230–240 patients weekly.
- This role is responsible for providing exceptional customer service in a slow- to moderately paced clinical environment while efficiently managing patient registration, appointment check-in/check-out, insurance verification, and demographic updates.
- The ideal candidate is highly organized, detail-oriented, able to multitask, communicates effectively with patients and staff, and demonstrates a proactive, patient-centered approach to problem-solving.
Skills for Success
- Attention to detail
- Team focused
- Self-starter, coachable
- Ability to adjust to changing priorities
Qualifications
- High School Diploma/GED is required.
- Prefer relevant experience in a health care setting.
- Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
- Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
- Basic proficiency in MS Office (Word, PowerPoint, Excel).