About this role
Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.
Day Shift (7:00AM-3:00PM), include every other weekend.
Principal Accountabilities
- 1. Obtains and verifies patient information for registration.
- 2. Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims.
- 3. Requests payment of financial dues from patient or guarantor.
- 4. Obtains federally required and hospital related consents in a timely manner.
- 5. Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
- 6. Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations.
- 7. Performs other related duties as assigned.
Required
- 1. High School Diploma or equivalent.
- 2. 0-3 years of experience in Patient Access, Medical Office, Health Insurance or relevant area.
Preferred
- 1. Bachelor's degree in Business, Accounting, Medical Administration or related field.