About this role
Role: General Services Operations Specialist
Location: Abu Dhabi, UAE
This position is for UAE Nationals only.
Role purpose
- Ensuring that the day-to-day operations run smoothly and efficiently. Coordinate various tasks and processes to optimize productivity and
- maintain streamlined functions across departments in terms of all general services (Logistics, warehouse management, management of canteen, fleet
- management requests and stationary items and other GS administrative jobs.
- In addition to that, handling all GS MIS Reports issuance and updates.
Key accountabilities of the role
- Provide administrative support to the Head of General Service & Operation Managers including drafting and typing letters, memos, and other documents.
- Monitor and respond to [email protected] emails and delegate service custodian in terms of Logistics, warehouse management, management of canteen, fleet management requests and stationary items.
- Raise Al Madar/ Sap Ariba PRs to prepare, verify and process all purchases, invoices or expenses for payments as well as maintaining expenditure records of GS - Operation.
- Reviews and verifies documents and forms for accuracy, completeness, and conformance to applicable rules.
- Assist in preparing monthly GS MIS reports such as: RCSA, Vendor payment update tracker, petty cash handling, Budget analysis, Survey analysis, sustainability reports and any additional reports requested by the management.
- Ability to develop and create unique presentations and present them to the relevant stakeholders once needed.
- Ensure to upload and update the GS shared folders for all MIS reports.
- Ensure timely delivery of desired products and services to the end users while encouraging competition between the suppliers within ethical boundaries.
- When calling for quotations and tendering, ensure that quotes/ tender is called from selected supplier from Bank Approved Supplier List.
- Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement.
- Monitors the services deployed for both soft and hard service are aligned with the department goals and objectives.
- Analyze all opportunities and recommend ways to improve efficiency and reduce costs.
- Prepare reports and control the effective compilation, collection of information and data to enhance service operation.
- Investigates and resolves customer inquiries and complaints.
- Ensure policies, procedures and agreements are followed.
- Ensure that customer surveys are conducted and always observed to confirms the fulfillment of all business requirements are completed with satisfaction
Results required
- Deal with all sections and branches with high cooperation.
- To take up more responsibilities and discharge them effectively and efficiently.
- Establish and maintain cooperative working relationships.
- Prepare accurate and comprehensive reports and meeting deadlines.
- To ensure all the task handled or received been completed successfully as per the TAT.
- Perform secretarial functions, including drafting and typing letters, memos and other documents
Specialist skills / technical knowledge required for this role:
- Communication skills, organizational ability, time management and planning skills