About this role
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Role Summary
The Senior Account Manager owns the commercial relationship with strategic customers across Life Science in Beijing and the surrounding region. These main customers include pharmaceutical companies, biotech companies and CDMOs. You will build and execute account plans, lead cross-business-unit commercial engagement, and manage channel partners (distributors and agents) so that coverage and growth are consistent across the account base.
You will be the single point of accountability for these accounts. You will coordinate Sales, Technical/Field Application Specialists, Marketing, Customer Service, Supply Chain, Quality and Regulatory teams to deliver revenue growth and long-term strategic partnerships.
Key Responsibilities
Key account management
- Own the account strategy and annual business plans for all assigned strategic accounts, inl but not limited covering pharma, biotech and CDMO customers.
- Build relationships at multiple levels, from procurement and supply chain to process development, manufacturing, quality and senior management.
- Identify and win growth opportunities across the full portfolio to improve biz penetration
- Lead commercial negotiations, including pricing, supply agreements and long-term contracts, in line with company policy and compliance requirements.
- Run regular account reviews with customers and internal stakeholders, tracking performance against targets.
Channel and distributor management
- Manage and develop distributors and agents to promote portfolio and improve customer coverage.
- Set clear roles, targets and rules of engagement between direct and channel sales to avoid conflict and protect customer experience.
- Review channel performance regularly, covering sell-out, pipeline, inventory and compliance.
- Make sure partners meet company standards on compliance, ethics and quality.
Market and customer insight
- Track the life-science ecosystem in biz scope: pharma and biotech pipelines, new facilities, CDMO capacity expansions, funding and regulatory changes.
- Turn customer and competitor intelligence into actions, and give feedback to Marketing, Product Management and Market Intelligence.
- Maintain a clear view of the competitive landscape in your accounts.
Cross-functional collaboration and execution
- Work with Technical and Field Application Specialists to support process development, scale-up, technical evaluation and validation.
- Coordinate with Customer Service, Logistics, Quality and Regulatory teams to resolve issues quickly and secure supply continuity.
- Maintain accurate forecasts, pipeline and account data in the CRM system.
Qualifications and Experience
Required
- Bachelor's degree in life sciences, biotechnology, pharmacy, chemistry, chemical/biochemical engineering or a related field. A master's degree is preferred.
- At least 5-8 years of B2B sales experience in life-science tools, biopharma supply, bioprocessing, CDMO services or a related field.
- Proven experience managing strategic or key accounts, including account planning and multi-stakeholder selling.
- Proven experience managing distributors or agents, with the ability to set targets, coach partners and resolve channel conflicts.
- Good understanding of customers in Beijing across pharma, biotech and CDMO, including their organization, buying processes and decision-makers.
- Strong negotiation, commercial acumen and solution-selling skills.
Preferred
- Existing relationships with Beijing-based pharma, biotech and CDMO customers.
- Knowledge of biopharmaceutical manufacturing workflows and of GMP and regulatory requirements.
- Experience with long-term supply agreements and complex tenders.
- Experience with CRM tools and data-driven sales management.
- Experience selling in a matrix organization with multiple business units.
- Experience on distributor management
- Fluent in professional English, both spoken and written.
What we offer
We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!