About this role
As an Auto Care Center Manager, you'll lead a fast-paced team focused on delivering exceptional customer service, solving problems, and providing the right automotive solutions. You'll balance multiple priorities—from coaching and developing your team to driving sales, managing operations, and ensuring a great customer experience. Whether you're an experienced automotive leader or ready to take the next step in your career, Fleet Farm offers opportunities to grow and make an impact.
What You'll Do
- Lead, coach, and develop Auto Care Center Team Members to deliver consistent, high-quality service and customer experiences.
- Manage staffing, hiring, training, scheduling, and performance to ensure the Auto Care Center is staffed effectively and exceeds customer needs.
- Oversee daily Auto Care operations, including service estimates, sales, service quality, and customer issue resolution.
- Drive Auto Care Center sales and profitability by managing payroll, controllable expenses, budgets, and key business results. (selling, control expenses, hire/train/retain)
- Promote Fleet Farm products, services, loyalty programs, credit card, and other company initiatives while maintaining strong knowledge of automotive services and products.
Job Requirements
- High School Diploma or GED required
- Valid driver's license, required
- 3 years of automotive experience, preferred.
- Demonstrated strong interpersonal and leadership skills.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
Who We Are
At Fleet Farm, we're proud to serve our customers and communities with Midwestern GRIT. Our team is hardworking, friendly, dependable, and always ready to help. We believe in working together and providing a great experience for every customer.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.