About this role
- Supervises and coaches a team of training coordination and logistics support personnel in their day-to-day activities.
- Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities.
- Reviews, revises and maintains ownership of all training coordination (TC) and logistics checklists to ensure classroom delivery quality.
- Key point of contact for client and training participant escalations, issues and concerns and resolves them.
- Participates in employee performance reviews and improvement efforts.
- Monitors appropriate staffing.
- Participates in candidate interviews and oversees new hire training.