About this role
Position
Internal Account Manager (with Ukrainian language)
Job Description
ABOUT THE ROLE
The Internal Account Manager is a key contributor to Arrow’s sales organization, responsible for managing customer relationships within an assigned portfolio and acting as a trusted commercial partner for both customers and suppliers. The role combines a commercial mindset with close collaboration across internal teams to support sustainable growth, margin performance, and long-term business development.
We are looking for a sales professional who enjoys working independently, building long-term relationships, and contributing to a sales-driven environment focused on customer success.
WHAT WILL YOU DO
- Independently manage the entire customer relationship end-to-end, acting as the primary point of contact for an assigned customer portfolio.
- Proactively drive sales growth, maximize margins, and increase market share, including growth with key suppliers.
- Deliver high-quality customer service while balancing commercial priorities and customer expectations.
- Manage quoting, order processing, demand fulfillment, and delivery follow-up.
- Troubleshoot and resolve customer, order, and supply-related issues in close cooperation with internal teams.
- Act as a key liaison between customers, suppliers, and internal stakeholders, leveraging internal and external resources.
- Build and support long-term business partnerships for Arrow.
- Collaborate with Arrow Account Managers on selected key accounts.
WHO YOU ARE
A Few Things You’re An Expert At
- Delivering results through a strong commercial mindset
- Providing customer service excellence and building trust-based relationships
- Influencing stakeholders and negotiating effectively
- Problem solving in a dynamic and ambiguous environment
- Time management while working with sales tools and internal systems
- Communicating fluently in English and Ukrainian (both written and spoken)
- Ability to communicate in Spanish is a considered an advantage
A Few More Skills You Also Know (Or Want To Learn)
- Self-motivated with a proactive and ownership-driven approach
- Willingness to learn product benefits and key technical concepts
- Outgoing self-starter with a strong team mindset
- Ability to adapt communication to different customer and business situations
- Numerate and comfortable using digital tools for planning and forecasting
WHAT WE OFFER
- Competitive and attractive employee compensation package
- Reliable and trusting work environment
- Cooperative team with flat structures and open communication
- High level of autonomy and ownership in day-to-day work
- Professional and personal development opportunities
- Hybrid work mode and flexible working hours
WHO WE ARE
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers.
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
Please submit your CV in English.
Location
RO-Cluj Napoca, Romania (Calea Dorobantilor)
Time Type
Full time
Job Category
Sales