About this role
It's more than a career, it's a calling.
MO-REMOTE
Worker Type
Regular
Job Highlights
Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact
As a Referral Coordinator, you’ll play an important role in creating a seamless patient experience by coordinating referrals, communicating with patients and providers, and helping ensure timely access to the care patients need. Bring your organization, attention to detail, and commitment to exceptional service to a team focused on making healthcare easier to navigate.
Scheduling & Logistics
- The position is fully remote. The preferred candidate location is within Missouri. Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.
- The selected candidate is required to live in one of the following remote states. AL, FL, GA, IL, IN, IA, KS, KY, LA, MI, MO, NC, OK, SC, TN, TX, UT, WV, or WI.
- There are no weekend or on-call requirements.
Skills & Matching Criteria
- Registration background is preferred.
- EPIC knowledge is preferred.
- Medical terminology is preferred but not required.
Apply today. SSM Health – We bring out the incredible in you, everyday!
Job Summary
Coordinates provider referrals, pre-certifications, and pre-authorizations for managed care insurance plans.
Job Responsibilities and Requirements
PRIMARY RESPONSIBILITIES
- Attends in-services provided by various health plans.
- Travels to off-site locations as necessary.
- Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements.
- Logs, tracks and reviews managed care approvals and denials.
- Responds in a timely manner to last minute/emergency referrals or additional codes performed during a procedure, or procedural changes for pre-authorizations.
- Verifies insurance coverage, benefits and creatrs price estimates, reverifications as needed (ex; first of the month reverifications for managed Medicaid's).
- Works collaboratively with insurance companies, providers and staff to ensure plan requirements have been met prior to patient services being rendered in order to maximize reimbursement.
- Performs all other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
- No experience required
PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department
8701350033 Pre Service WISC
Work Shift
Day Shift (United States of America)
Scheduled Weekly Hours
40
SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination