About this role
Work Location Type: Hybrid W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com . Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
- PRIMARY FUNCTION Responsible for efficient and accurate processing of sourcing quotes to maximize the opportunity for order conversion.
- Leverage supplier network to identify proper source for product, negotiate cost, and price competitively.
- Follow standard work procedures to ensure timely processing of high volume of quotes.
- Act as primary contact to Field Partners in handling Sourcing inquiries through incoming calls or emails.
- Provide Field Partners with extended service by reactive and proactive resolution of Sourcing Orders Fulfillment issues and transaction discrepancies.
- MAIN DUTIES & RESPONSIBILITIES Sources products with a focus on total opportunity and balance of GP and revenue to contribute higher earnings.
- Makes purchasing and pricing decisions based on customer need, market and competitor conditions, product specifications, supplier strategy, and business policy.
- Identifies sources for product/services in support of customer requests in a timely manner.
- Ensures proper product selections, matches, and/or alternatives at the best possible cost.
- Maintains existing supplier relationships and initiate potential new supplier relationships.
- Understands all support roles and avoids creating backend issues.
- Possesses strong ability to negotiate with suppliers and convey pricing logic to internal partners.
- Executes standard work processes and utilizes tools provided to make sound decisions.
- Helps improve processes and tools by using continuous improvement techniques.
- Provides exceptional customer service to resolve issues and to improve opportunity conversion rate.
- Proactively communicates with all stakeholders on status of opportunity.
- EDUCATION & EXPERIENCE BA/BS or equivalent.
- Minimum of 2 Years of experience in Sourcing/MRO preferred.
- MRO product knowledge preferred.
- Excellent negotiation skills.
- Strong oral and written communication.
- Demonstrated excellence in customer service skills.
- Proficiency in ERP systems, interfaces, PC applications, e-mail, and internet search and navigation.
- Demonstrated capability to multi-task in fast-paced team environment.
Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.