About this role
About the role
To bring senior medical expertise directly into the heart of Medical Services International’s Business Enablement team, for a doctor who wants to build, not just advise.
You'll operate at regional director level, shape fundable, deployable services for populations in remote sites and urban environments across developing countries, and see your clinical thinking turned into real products, partnerships, and client solutions on a fast, sprint-based cadence with the autonomy of a senior individual contributor A significant and growing part of this translation work is digital: turning clinical requirements into specifications, features, and processes that a development team can build against.
The successful candidate is not expected to write code but is expected to be the clinical author of software specifications, functional requirements, user stories, and process/workflow documentation: the bridge between clinical need and engineering delivery.
The ideal candidate is a doctor who is as comfortable discussing pricing models, client value propositions, and software feature specifications as they are reviewing clinical protocols, someone who understands that medical excellence, commercial viability, and buildable digital solutions must go hand in hand to deliver sustainable impact.
Key responsibilities
- Lead and deliver clinical components of business enablement team initiatives in defined four-to-eight-week sprints with clear outputs Stay in continuous alignment with relevant medical stakeholders throughout each sprint, acting as the bridge that keeps clinical thinking and business enablement work moving in lockstep, while using that network to advertise the team's work and surface internal contributors who can accelerate developments (e.g. national capacity building, occupational health) Advise the Regional Medical Director ahead of any new solution, sales collateral, or marketing campaign, ensuring they have what they need to support and approve its release Maintain active market intelligence on digital health and AI solutions: monitoring new releases, attending relevant conferences and specialised trade shows, and building a network of vendors and innovators to develop and circulate the group's understanding of what's available, flag solutions worth exploring, and identify potential Partnerships Lead the preparation of end-to-end clinical components, drawing on collaborative input from the wider medical team so solutions arrive genuinely approval-ready when they reach medical hierarchy Represent the business enablement team in clinical conversations with confidence and credibility, ensuring the team's initiatives are understood and supported by medical stakeholders.
- Escalate early when challenges are encountered Support Sales representatives and Medical Directors during client conversations, proposals, and pitches.
- In client-facing situations, clinical authority remains with the local Medical Director.
- This role's function is to make that authority deployable at commercial speed: drafting the clinical content, preparing the briefing, and ensuring the local Medical Director can engage with clients in an informed and credible way without having to carry the underlying preparation workload themselves Required Skills & Knowledge Ability to translate clinical and process requirements into clear software specifications, feature definitions, user stories, and workflow documentation that developers and product teams can build against — no coding ability required Practical understanding of digital health tools, telemedicine platforms, and AI applications in clinical settings as a user and a contributor, not only as a concept Ability to translate clinical requirements into product specifications and commercial language accessible to non-medical stakeholders Strong written and verbal communication in English Structured requirements thinking: able to break down clinical needs into discrete, buildable specifications a developer can act on without further clinical clarification Peer-level collaboration: works as an equal alongside colleagues of different professional backgrounds including nursing, commercial, and operational profiles Intellectual curiosity: genuinely interested in what AI and digital tools can do for clinical delivery, not only in a theoretical sense Required Qualifications and Experience Medical degree (MBBS/MD or equivalent) Five to eight years of clinical experience, ideally with some exposure to occupational health, remote site medicine, international health services, or primary care in resource-limited settings Additional qualifications in health informatics or digital health would be a plus Exposure to product development or clinical solution design in a commercial health services context would be a plus Regular travel across the MSI markets for in-country deployment sprints, client engagement, and cluster support — typically short durations of five days, with occasional longer assignments