About this role
We're looking for a friendly, organised and customer-focused Reception & Administration Coordinator to join our team. This is a varied role at the heart of the business, providing a professional first impression to customers, visitors and suppliers while supporting the smooth running of administrative and order processing activities. If you enjoy working with people, thrive in a busy environment and take pride in providing excellent service, we'd love to hear from you. Contract: Permanent Hours: Full-time Hours of Work: 40 hours per week, working 5 days out of 7 As Reception & Administration Coordinator, you'll be the first point of contact for many of our customers and visitors.
Alongside reception duties, you'll play an important role in processing customer orders, coordinating information, supporting colleagues and ensuring day-to-day administration is completed accurately and efficiently. No two days are the same, making this an ideal opportunity for someone who enjoys variety and building positive relationships across a business.
Key Responsibilities Include
- Providing a professional and welcoming experience for customers, visitors and suppliers
- Managing incoming calls and enquiries, ensuring they are dealt with efficiently
- Processing customer orders accurately using company systems
- Coordinating deliveries and monitoring order progress
- Liaising with customers and colleagues to resolve order and account queries
- Maintaining accurate records and administration systems
- Supporting the wider team with a variety of office and administrative tasks
- Building positive working relationships across the business
- Contributing to a collaborative, customer-focused working environment