About this role
A claims professional is required to further strengthen CFC’s claims team and to ensure that CFC delivers a high-quality claims service to policyholders, brokers, underwriters and capacity providers. We are seeking a conscientious and hardworking claims professional with experience with Errors & Omissions (E&O) / Professional Indemnity (PI) claims within the professions space (architects, engineers, miscellaneous professionals, accountants, and design and construction). The Claims Adjuster, Professions will work closely CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations: Proactively handle Errors & Omissions (E&O) and Professional Indemnity (PI) claims on behalf of CFC’s capacity providers from first notification of loss to settlement within the scope of CFC’s delegated authorities.
Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service. Actively work with a panel of response vendors during claims incidents. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage. Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.