About this role
Job summary
You will complete the Business Administrator apprenticeship which is a 15-18 month learning programme consisting of:
- 15-month training and support to develop the knowledge, skills, and behaviours to gain a Level 3 Business Administrator qualification.
- We are a registered training provider here at Bristol NHS Foundation Trust and as such your learning is delivered in a blended model both online and at our Learning and Research centre on our Southmead campus.
- You will be supported to complete monthly lessons, assignments, skills assessments and 1:1 support with a dedicated tutor/assessor
- You will have access to a workplace mentor to support you to put your learning into practice.
- The End Point Assessment delivered by Innovate Awarding - graded Pass or Distinction
Please note to be eligible for the apprenticeship you must be:
- Over the age of 16
- Have lived in the UK/EEA for the past 3 years.
- Have the right to work and reside in the UK.
- Not be currently working towards any other government funded training programme.
- Hold GCSE Maths and English at minimum of Grade C/4
This is an exciting opportunity to work at the heart of a busy NHS division, supporting Senior Leaders and contributing to the delivery of high-quality healthcare services. No two days are the same. From coordinating meetings and maintaining key records to supporting projects and producing accurate documentation, you will play an important role in ensuring the smooth running of divisional operations.
Main duties of the job
Key responsibilities include
- Providing high-quality administrative support, including managing correspondence, telephone enquiries, post, document scanning and the production and distribution of simple reports.
- Organising meetings, including booking rooms, preparing agendas and papers, coordinating attendance, taking accurate minutes and maintaining action logs.
- Identifying scheduling conflicts or administrative issues, taking appropriate action or escalating where necessary.
- Maintaining divisional records and data systems, ensuring information is accurate, up to date and handled in accordance with Trust policies, Information Governance requirements and GDPR.
- Supporting roster administration for senior nursing staff, ensuring records are maintained accurately and submitted within payroll deadlines.
- Providing administrative support to service improvement initiatives and divisional projects, including monitoring actions, maintaining documentation and coordinating meetings.
- Assisting with HR-related activities, including supporting investigations and formal meetings through minute-taking and administration of confidential documentation.
- Managing and prioritising a busy workload, using initiative to resolve routine issues and contribute to the continuous improvement of administrative processes and services.
- Maintaining confidentiality, professionalism and high standards of customer service whilst supporting the Senior Management Team and wider Division.
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your applicationin order toensurewe'remeeting our pledge.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Education and qualifications
Essential
- GCSE in English Language and Maths grade A-C (Grade 4 and above) or equivalent level
Desirable
- ICDL (International Computer Driving Licence)
- Typing qualification
Knowledge, skills and abilities
Essential
- Good communication skills, both written and verbal
- Excellent IT and keyboard skills- Outlook 365/ all Microsoft packages
- Ability to manage workload, organise tasks and meet deadlines with minimal supervision
Desirable
- Familiarity with use of NHS systems such as Trac, Allocate/rosters, Power BI
- The ability to use AI/Copilot tools efficiently
Experience
Essential
- Prior clerical or administrative experience (not necessarily NHS specific)
- Experience handling confidential or sensitive information in accordance with GDPR
- Experience supporting with meeting management, including managing dairy entries, preparing papers, upkeeping action logs, minuting.
Desirable
- Experience in a healthcare setting
- Experience supporting project work or data entry
Personal qualities
Essential
- Excellent organisational skills
- Prioritising own workload and working to tight deadlines
- Professional and polite manner
- Reliable, motivated and able to able to use own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Southmead Rd
Bristol
BS10 5NB
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)