About this role
Job summary
Looking for 6 months FTC (with possibility of extension) to provide efficient and comprehensive medical secretarial and administrative support within the Clinical Haematology Department.
To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service.
Main duties of the job
- Validation - e-track queries/Information Services reports
- Audio typing
- Dealing with telephone enquires both internal and external
- Direct administrative support to Consultants and the Team
- Managing Consultants Diary management
- Request/cancel clinics as and when required using ClinicMan system
- Dealing with emails in multiple mailboxes
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Job description
Job responsibilities
As a team ensure that all functions within the Specialty are completed.
- Maintain close working relationships with colleagues within the specialty.
- Work closely with clinical teams and other departments within the organisation.
- Advise the Senior Medical Secretary of any points of concern relating to the administration of the service and processes in place.
- To assist the Senior Medical Secretary to ensure the delivery of an efficient and comprehensive service which is receptive to the needs of the patient and meets the performance requirements of the Trust in accordance with the patient access policy
- In conjunction with the Senior Medical Secretary, develop office and working practices to continually improve service delivery.
- Work as a team, to ensure adequate cover is in place during absences.
- Attend team meetings at required intervals.
- There might be occasions when you will be asked to undertake the role of Loggistat the Trust. ALoggistis someone who takes notes and records a formal log of actions and decisions made by a team of people who have been appointed to lead and manage a declared critical, major or other incident at the Trust. This can happen due to various reasons and the Trust has special responsibilities under the Civil Contingencies Act (2004) that it must comply with. You will be given training by the Trust to be aLoggist, and if you are asked to undertakeLoggistduties, your normal contractual hours will not be affected.
Please refer to job description and person specification for more information relating to the role.
Person Specification
Education
Essential
- RSA II or equivalent in typing / audio typing
- Good general education, preferably English Language to GCSE (or equivalent)
Desirable
- NVQ 3 in Business and Administration or equivalent experience
- ECDL
Experience
Essential
- Secretarial/administrative experience
Desirable
- Experience of working in the NHS
- Experience of using patient administration systems including Careflow and eTRACK
Knowledge
Essential
- Can demonstrate good standards of written and verbal communication at all levels
- Demonstrate an understanding of customer care
Desirable
- Understanding of medical terminology
Skills
Essential
- Competent use of MS Word
- Good written and verbal communication
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Peterborough City Hospital
Peterborough
PE3 9GZ
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)