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Freedom of Information and Subject Access Requests Manager @ NHS West Yorkshire Integrated Care Board

Bradford, England, GBOnsiteFull-timeJob reference D9475-ICB-687
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About this role

Job summary

NHS West Yorkshire Integrated Care Board is seeking an experienced information rights professional to lead, oversee and continually develop our Freedom of Information, Environmental Information Regulations and subject access request service.

Working within our wider Information Governance team, you will

bring extensive knowledge of information rights legislation and the confidence to oversee complex casework, apply exemptions and public interest considerations, manage sensitive disclosures and ensure high-quality information rights responses are delivered within statutory timescales.

This is an influential position where you will apply your specialist expertise and professional judgement, work with senior leaders across the organisation and help to continue to shape and uphold policies and practices that promote openness, accountability and public confidence.

You will join a supportive and inclusive organisation that values your ideas, invests in your development and supports you to succeed.

Main duties of the job

As a key member of the information governance team you will:

Oversee the end-to-end coordination and quality of responses under the Freedom of Information Act (FOI), Environmental Information Regulations (EIR) and data protection legislation.

Ensure requests are logged promptly, allocated appropriately and monitored against statutory deadlines.

Compile clear, accurate and high-quality written responses.

Provide expert advice on complex disclosure decisions, exemptions, redactions and public interest considerations.

Coordinate the ICBs response to Information Commissioners Office enquiries and escalate serious or reputational issues.

Manage and maintain the FOI, EIR and subject access request disclosure log and the ICBs publication scheme.

Develop and maintain FOI, EIR and subject access policies, procedures, strategies, protocols and working practices.

Build organisational capability through specialist advice, training and a network of FOI champions.

Develop performance measures, analyse trends and provide regular reports on compliance with statutory requirements to senior leaders and the Audit and Risk Committee.

Line manage the FOI and SAR Assistant, supporting their further professional development.

About us

NHS West Yorkshire ICB is responsible for improving population health and reducing inequalities to meet the diverse health needs of its population and is part of the West Yorkshire Health and Care Partnership which includes organisations, local councils, health and care providers and voluntary, community and social enterprise organisations.

We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported, and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristics.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves and are offered a working Carer passport.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

Job description

Job responsibilities

You will join an organisation with a major role in improving outcomes, tackling health inequalities and securing the best value for people across West Yorkshire. The breadth and visibility of this post will give you the opportunity to work with a wide range of senior leaders, influence practice beyond your immediate team and lead improvements to a service that matters to individuals, the public and the organisation.

You will work autonomously, applying expert judgement to complex, sensitive and high-profile cases. You will influence policy and service improvement beyond your immediate team, turning legislation, ICO guidance and national NHS developments into effective practice.

You will provide trusted advice and present detailed briefings to the Head of Information Governance, Director of Corporate Services, Executive Management Team, committees and stakeholder groups.

You will develop collaborative relationships, sharing learning and identifying best practice and use performance intelligence to identify risks and strengthen statutory compliance.

You will bring resilience, emotional intelligence and integrity to a role involving sustained concentration, competing priorities, strict deadlines and sensitive stakeholder discussions.

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Person Specification

Additional Requirements

Essential

  • Highly resilient with the ability to cope under pressure.
  • Team player committed to open collegiate relationships and corporate effectiveness.
  • Integrity and ability to engender trust and respect from colleagues at all levels.
  • Able to work flexibly to meet the needs of the service and ensure a customer focused response.
  • Able to build and sustain relationships at all levels, actively involving stakeholders where appropriate.
  • Credible, trustworthy and able to inspire confidence in others.

Qualifications

Essential

  • Educated to degree level or equivalent or significant experience of working in a similar role at senior level.
  • Significant prior experience of working in the function within a large and complex organisation.
  • Experience of working effectively with highly confidential and sensitive information.
  • Experience of meeting strict deadlines, working under pressure and dealing with conflicting priorities.
  • Experience of working with others using a project management approach

Desirable

  • Relevant qualifications in Data Protection, Freedom of Information, Records Management
  • NHS experience

Experience

Essential

  • Extensive working knowledge of relevant legislation.

Desirable

  • Excellent written and verbal communication skills.
  • Attention to detail, able to work accurately, identifying errors quickly and easily.
  • Ability to exercise judgement.
  • Computer literate familiar with relevant software packages.
  • Ability to prioritise own workload in order to meet strict deadlines.
  • Ability to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
  • Ability to build strong relationships within and beyond the ICB.

Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

NHS West Yorkshire ICB

Scorex House West

1 Bolton Road

BRADFORD

West Yorkshire

BD1 4AS

United Kingdom

Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)

Skills

PermanentHealthcareManagementNHS

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