About this role
Job summary
Care Coordinator
Heywood, Greater Manchester
£28,000 - £31,000 plus bonus and oncall allowance
Full time Monday to Friday plus shared on-call
If youre inspired by the idea of helping others live safely and with dignity, our Care Coordinator role gives you the chance to make that impact every day.
You will play a pivotal role in rota management, scheduling and matching HCAs and nurses to our care packages, communicating with the families of the people we support and advocating for their needs during multi-agency meetings. You will build strong relationships with your clients and become an extension of their families and support network.
Youll work closely with our management team and travel across Heywood and surrounding areas, so a Full UK Driving Licence and your own vehicle are essential.
Main duties of the job
Duties and responsibilities
- Client support as the first point of contact for clients, families, and professionals
- Rota management with confident, fast decisionmaking
- Monitoring care delivery to meet care plans and quality standards
- Attending multiagency ICB meetings
- Supporting the outofhours oncall service (no handson care)
Background and experience
- Proven Care Coordinator experience
- Strong scheduling and organisational skills
- Clear, adaptable communication
- Calm, solutionfocused decisionmaking
- Understanding of personcentred care and care planning
- Confident negotiation and influencing skills
- Ability to build strong working relationships
In return for your extensive skills, qualifications and experience, you will be rewarded with:
Progression opportunities, 25 days annual leave plus Bank Holidays, bonus scheme, birthday day off, loyalty rewards, referafriend scheme, workplace pension, paid DBS, and a healthy worklife balance.
Apply now
Join Apollo Home Healthcare, where we deliver highquality, personcentred care in clients homes. Guided by the 6 Cs - Care, Compassion, Competence, Communication, Courage, Commitment.
If youre passionate about delivering highquality care, apply today with your CV or get in touch on:
01902 847111
About us
Join Apollo Home Healthcare and help us deliver high-quality, person-centred care to people with complex healthcare needs in their own homes.
Our work is guided by the 6 Cs: Care, Compassion, Competence, Communication, Courage and Commitment.
Job description
Job responsibilities
About the role
We are recruiting an experienced Complex Care Coordinator in Heywood, Greater Manchester, to support the delivery of high-quality, person-centred care in our clients own homes.
This is an opportunity to make a real difference to people living with complex healthcare needs, ensuring they receive the right care and support from a consistent, well-matched team of Healthcare Assistants (HCAs) and nurses.
Youll take responsibility for coordinating care packages, managing staff rotas, responding to changing client needs and building strong relationships with clients, families and healthcare professionals. Youll also represent the people we support at multi-agency meetings, helping to ensure their needs remain at the centre of care decisions.
If you have experience in care coordination, enjoy a fast-paced role and can make confident decisions while balancing the needs of clients and staff, wed love to hear from you.
Key responsibilities
- Care coordination: Act as the first point of contact for clients, families and healthcare professionals.
- Rota management and scheduling: Coordinate shifts and match Healthcare Assistants and nurses to care packages, maintaining safe and consistent staffing.
- Client care and support: Monitor care delivery to ensure it meets individual care plans, client needs and quality standards.
- Family and professional relationships: Build trusted relationships with clients and their families, keeping communication clear and supportive.
- Multi-agency working: Attend Integrated Care Board (ICB) meetings and work with other professionals to support the needs of clients.
- On-call support: Participate in the shared out-of-hours on-call rota, helping manage staffing issues and changes to care delivery. This is a coordination role, not a hands-on care position.
Person Specification
Experience
Essential
- Proven Care Coordinator experience
- Strong scheduling and organisational skills
- Clear, adaptable communication
- Calm, solution-focused decision-making
- Understanding of person-centred care and care planning
- Confident negotiation and influencing skills
- Ability to build strong working relationships
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Apollo Home Healthcare
Address
Apollo Healthcare Ltd
Unit A
1 The Quadrant, Green Lane
HEYWOOD
Lancashire
OL10 1NG
United Kingdom
Employer's website
https://www.apollohomehealthcare.com/ (Opens in a new tab)