About this role
Job summary
At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the Right to Work at the time of application. You must hold a valid UK driving license.
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Think Family Outreach Team (TFOT) within the Children and Young People's Mental Health Service (CYPMH) across Coventry and Warwickshire.
TFOT is a friendly team providing high-quality support to CYP and their families in mental health crises. We deliver compassionate, responsive care and are looking someone who shares our passion for improving outcomes for CYP. You will support CYP experiencing MH crises and complex needs. Working alongside experienced professionals, you will provide emotional wellbeing support, contribute to therapeutic interventions, risk management and recovery-focused care, whilst developing your own skills and experience within a supportive team.
The role involves working across CWPT bases, community settings and acute hospital wards throughout Coventry and Warwickshire, supporting CYP and their families at times of significant need. You will work collaboratively across health, social care and partner agencies to deliver high-quality, person-centred care.
The service operates 7 days a week between 8am and 8pm. We offer regular supervision, training and development opportunities, shadowing across professional disciplines and a strong focus on staff wellbeing.
Main duties of the job
As a Band 3 Support Worker within the Think Family Outreach Team (TFOT), you will provide compassionate, person-centred support to children and young people experiencing mental health crises, helping to support recovery within the community. Working alongside a multidisciplinary team, you will build therapeutic relationships with young people and their families, deliver emotional and practical support, contribute to risk management and care planning, and promote positive outcomes, resilience and independence.
You will support children and young people across a range of settings, including acute paediatric wards, community environments and TFOT's Day Provision service. The role includes facilitating therapeutic activities and group interventions, supporting young people during periods of crisis, and working closely with families, carers and partner agencies to ensure coordinated, high-quality care.
TFOT operates a 7-day service between 8:00am and 8:00pm, providing flexible support across Coventry and Warwickshire. Staff work a variety of shift patterns across these hours; however, the role does not involve long-day shifts.
This rewarding role requires excellent communication skills, the ability to respond appropriately to changing risks and clinical presentations, and a commitment to safeguarding, recovery-focused practice and delivering outstanding care to children, young people and their families.
About us
Candidate Information Pack Dec 24
We are a part of an exciting expansion of Rise specialist services and the transformation of local service provisions for CYP in Crisis across Coventry and Warwickshire.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include
- generous annual leave entitlement which increases during your time with us
- flexible working opportunities
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle.
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support groups
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job description
Job responsibilities
As a Band 3 Support Worker within the Think Family Outreach Team (TFOT), you will work as part of the Children and Young People's Mental Health Service (CYPMH) urgent care pathway, providing high-quality, person-centred support to children and young people experiencing mental health crises. The role focuses on preventing avoidable hospital admissions, supporting timely discharge from inpatient settings and helping children and young people remain in the least restrictive environment appropriate to their needs.
Working under the supervision of registered practitioners and as part of a multidisciplinary team, you will develop therapeutic relationships with children, young people and their families, delivering emotional support, therapeutic engagement and practical interventions that promote recovery, resilience and positive outcomes. You will support the implementation of care plans, contribute to risk assessment and management processes, and monitor the wellbeing of children and young people, escalating concerns appropriately.
The postholder will work across a variety of settings including community environments, CAMHS bases, TFOT Day Provision and acute paediatric wards at University Hospital Coventry and Warwickshire, George Eliot Hospital and South Warwickshire University NHS Foundation Trust. You will support children and young people with a range of mental health needs, including those with learning disabilities and autism, and work collaboratively with families, carers and partner agencies to ensure coordinated care.
The role includes facilitating therapeutic activities, supporting group interventions and contributing to the delivery of intensive assessment and intervention programmes for children and young people in crisis. You will attend multidisciplinary meetings, provide information and support to families, and contribute to the ongoing development of the service.
You will work closely with colleagues across RISE, acute hospitals, Social Care, education services, GPs and other partner organisations, ensuring effective communication and partnership working. The post requires an understanding of safeguarding, risk management, Trust policies and relevant legislation, with the ability to recognise and respond appropriately to changing clinical presentations and crisis situations.
The Think Family Outreach Team operates a 7-day service between 8:00am and 8:00pm. Staff work a range of shifts across these hours, providing flexible support to children and young people across Coventry and Warwickshire. As the role involves travelling between multiple locations, a full UK driving licence and access to a vehicle for work purposes are essential requirements.
This is a rewarding opportunity for someone passionate about making a difference to the lives of children, young people and families, while contributing to the continued development of an innovative and responsive crisis service.
Person Specification
Qualifications
Essential
- Level 2 or willing to complete in an agreed period.
Knowledge and Skills
Essential
- Good interpersonal skills.
- Up to date knowledge of professional issues.
- Willingness to undertake additional competency skills
- Ability to communicate effectively both written and verbal.
- Ensures that own actions support equality, diversity, rights and maintain quality.
- Self motivated and able to work as an autonomous practitioner within the context of a multi agency team.
Experience
Essential
- Significant experience of working with young people with a mental health and crisis.
- Experience of working with challenging behaviour.
- Experience of multi professional working
Essential
- Holds a valid UK driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Coventry and Warwickshire Partnership Trust
Address
Highfield House
55 Highfield road
Nuneaton
CV11 4PW
United Kingdom
Employer's website
https://www.covwarkpt.nhs.uk/ (Opens in a new tab)