Project Officer @ Lincolnshire PCN Alliance Limited

Job summary

Lincolnshire Primary Care Network Alliance (PCNA) is seeking motivated Project Officers to support transformation programmes across primary care and the wider health and care system.

Working with the Project Manager, you will coordinate projects including the Obesity Pathway Innovation Programme (OPIP), Neighbourhood Clinical Leadership Programme and Left Shift programme.

You will support project delivery by maintaining plans, tracking milestones, coordinating meetings, preparing papers and minutes, managing action logs and risk registers, and helping collect and report project information.

You will work with PCNs, GP practices, clinical leads, the ICB and wider partners, building relationships and supporting effective communication.

We are looking for someone with excellent organisational and communication skills, attention to detail and the ability to manage competing priorities. You will be proactive, adaptable and confident using digital systems, with an interest in project delivery and improving health and care services.

This is a full-time, 37.5-hour per week position, offered on a fixed-term contract until 31 March 2029. Please be aware that there are 2 posts available for this role.

Completed application forms and CVs should be submitted to the PCNA team at [email protected] by Friday 4th December 2026.

Interviews are scheduled to take place on Wednesday 16th December 2026. Applicants should ensure they are available on this date.

Main duties of the job

The Project Officer will provide project coordination and administrative support across PCNA's portfolio of transformation programmes, working closely with the Project Manager and wider project teams.

Key duties will include

• Supporting the development, maintenance and monitoring of project plans, timelines and delivery schedules.
• Tracking project milestones, progress and deadlines, highlighting delays, risks and issues.
• Coordinating project meetings, workshops and events, including preparing agendas, papers, taking minutes and following up actions.
• Maintaining accurate project documentation, action logs, risk registers and decision records.
• Collecting, maintaining and reporting project information to support performance monitoring and programme updates.
• Liaising with PCNs, GP practices, clinical leads, the ICB and external partners to support effective communication and collaboration.
• Supporting the implementation of programme activities across OPIP, Left Shift and the Neighbourhood Clinical Leadership Programme.
• Using digital systems, including monday.com, to maintain project records and monitor delivery.
• Identifying issues, supporting problem-solving and contributing to continuous improvement.

The postholder will need to be organised, proactive and adaptable, with strong communication skills and the ability to manage competing priorities while supporting the successful delivery of projects.

About us

Lincolnshire Primary Care Network Alliance (PCNA) is a collaborative organisation bringing together all 14 Primary Care Networks (PCNs) and 81 GP practices across Lincolnshire, providing a collective voice for primary care and supporting the development of innovative, integrated and sustainable health and care services.

We work closely with GP practices, PCNs, clinical leaders, NHS commissioners, healthcare providers, local authorities and wider voluntary and community sector partners to strengthen collaboration, improve services and respond to the needs of local communities.

Our work focuses on supporting service transformation, developing new models of care, improving access to services and promoting more joined-up working across primary, community and secondary care. We are committed to innovation, continuous improvement and making the best use of the skills, expertise and resources available across the health and care system.

PCNA is an evolving and ambitious organisation, delivering a growing portfolio of programmes and initiatives, including neighbourhood clinical leadership, service transformation and innovative approaches to delivering care closer to home.

Joining PCNA offers an opportunity to be part of a forward-thinking, collaborative organisation where you can contribute to meaningful change and help shape the future of primary care and neighbourhood working across Lincolnshire.

Job description

Job responsibilities

Role Purpose

The Project Officers will provide hands-on coordination and delivery support across PCNA's programmes and projects, working under the direction of the Project Manager and alongside clinical leads, PCNs, GP practices and wider system partners.

The postholders will translate project plans into organised day-to-day activity, keeping actions, milestones, documentation, communications and reporting up to date. They will identify and escalate issues promptly and provide practical support to PCNs collectively and individually, in line with agreed priorities.

The roles will support PCNA's portfolio, including the Obesity Pathway Innovation Programme (OPIP), the Left Shift programme and the Neighbourhood Clinical Leadership Programme. Specific project allocations will be agreed with the Project Manager and may change as organisational priorities evolve.

These are non-clinical roles. Clinical advice, professional judgement, pathway decisions and clinical quality and safety remain the responsibility of designated clinical leads and appropriately qualified professionals.

Key Responsibilities

Project Planning and Coordination

• Support the Project Manager to develop, maintain and deliver project plans, workstream plans, schedules, milestones and action logs.
• Coordinate project activities, meetings, workshops and implementation tasks, ensuring owners, deadlines and follow-up actions are clear.
• Maintain accurate project documentation, including plans, decision logs, risk and issue registers, dependency trackers and progress records.
• Monitor delivery against agreed milestones and highlight delays, barriers, dependencies or resource pressures.
• Prepare for project boards, steering groups and stakeholder meetings, including agendas, papers, minutes and action tracking.
• Support the completion of project deliverables within agreed timescales and standards.

Programme and Workstream Support

• Coordinate allocated PCNA projects, which may include OPIP, Left Shift specialty workstreams and the Neighbourhood Clinical Leadership Programme.
• Support OPIP activities, including practice engagement, onboarding, training, communications, data collection and programme milestones.
• Support Left Shift workstreams, including Dermatology, Musculoskeletal (MSK) and Gynaecology priorities for 2026/27, and Paediatrics, Gastroenterology and ENT priorities for 2027/28, as allocated.
• Coordinate input from clinical leads, PCNs, GP practices, secondary care providers, commissioners and other partners.
• Support operational readiness by identifying training, communication, resource and process requirements.
• Capture feedback, lessons learned and improvement opportunities to inform future delivery.

Governance, Risk and Quality

• Maintain organised and up-to-date project governance records and documentation.
• Update risk, issue, decision and dependency logs, following up actions and escalating concerns appropriately.
• Support the preparation of accurate progress reports, performance updates and evidence for governance requirements.
• Ensure project activity follows PCNA policies, procedures, delegated authorities, information governance requirements and relevant funding conditions.
• Record decisions and approvals clearly and track actions through to completion.
• Escalate concerns relating to delivery, patient safety, information governance, safeguarding, confidentiality or project quality without delay.

Data, Reporting and Digital Systems

• Maintain project trackers, dashboards, spreadsheets and reporting templates, ensuring information is accurate, complete and submitted on time.
• Use PCNA's project management platform, including monday.com, to update tasks, owners, deadlines, status, risks and progress.
• Support the collection and collation of activity, performance, outcome and evaluation data.
• Identify data gaps, inconsistencies and quality issues and work with colleagues to resolve them.
• Use digital tools to improve collaboration, visibility and efficiency, suggesting practical improvements to systems and processes.
• Handle personal, confidential and sensitive information appropriately and only access or share information where authorised.

Stakeholder Engagement and Communication

• Act as a reliable point of coordination for allocated project activities, responding to queries or directing them to the appropriate colleague.
• Prepare clear communications, updates, briefing materials and meeting documentation.
• Support PCNs collectively with shared priorities, activities and good practice, and provide practical coordination and delivery support to individual PCNs where required.
• Build effective relationships with PCNA colleagues, clinical leads, PCNs, GP practices, ICB representatives and wider partners.
• Coordinate meeting arrangements, invitations, attendance, papers and follow-up actions.
• Communicate progress, deadlines and changes clearly and professionally.
• Represent PCNA professionally at meetings and events as required.

Finance, Resources and Administration

• Support the Project Manager to monitor project budgets, expenditure, invoices, purchase requests and resource requirements within delegated responsibilities.
• Maintain accurate records of project costs, activity and commitments, highlighting potential overspends or funding concerns.
• Assist with procurement and supplier coordination in accordance with PCNA procedures and delegated authority.
• Provide administrative support, ensuring projects have the documentation and coordination needed to progress.
• Support the preparation of funding returns, audit evidence and other required documentation.

Continuous Improvement and Team Working

• Work collaboratively with the Project Manager, other Project Officer and wider PCNA team, sharing information and providing cover where appropriate.
• Contribute to a positive, inclusive and solutions-focused working environment.
• Identify opportunities to improve processes, project coordination and consistency across PCNA.
• Take responsibility for personal learning and development.
• Undertake other reasonable duties appropriate to the level and purpose of the role.

Key Deliverables and Measures of Success

Performance will be assessed against agreed objectives and may include:

• Accurate and up-to-date project plans, action logs, risk and issue registers, decision logs and trackers.
• Effective coordination of meetings, workshops and implementation activities, with clear records and timely follow-up.
• Project milestones and deliverables supported to completion within agreed timescales.
• Accurate, timely and well-presented reports, dashboards and data returns.
• Early identification and appropriate escalation of risks, delays, dependencies and delivery issues.
• Effective communication and positive relationships with internal and external stakeholders.
• Project records and governance documentation maintained in line with PCNA requirements.
• Effective use of monday.com and other digital tools to support delivery and accountability.
• Evidence of learning, continuous improvement and contribution to successful programme delivery.

Specific objectives and project allocations will be agreed with the Project Manager and reviewed through PCNA's management and governance arrangements.

Role Boundaries and Accountability

• The Project Officer is accountable for the quality, accuracy and timeliness of assigned coordination, documentation, reporting and delivery-support activities.
• The postholder will work under the direction of the Project Manager and within PCNA's organisational structure, delegated authorities, financial controls and escalation arrangements.
• The role does not hold independent responsibility for clinical decision-making, clinical pathway approval or professional clinical judgement. These remain with designated clinical leads and appropriately qualified professionals.
• The postholder must not commit PCNA to expenditure, contractual arrangements or changes in project scope unless authorised.
• Concerns must be raised promptly, and guidance sought where responsibilities, approvals or risks are unclear.

Key Working Relationships

• PCNA Project Manager and Operations Manager.
• Other Project Officer(s) and PCNA colleagues, including digital, finance, operations and programme teams.
• Clinical leads and subject matter experts.
• PCN managers and teams, GP practice managers and practice staff.
• ICB representatives, commissioners and wider health and care partners across the Derby, Lincolnshire and Nottinghamshire (DLN) cluster.
• Secondary care providers, delivery partners, suppliers and funding organisations, as relevant to allocated projects.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) in English Language and Mathematics at grade 4/C or above.
• Evidence of relevant learning and development and CPD.

Desirable

• Level 3 qualification in Business Administration, Project Support, Business, Health and Social Care, Public Services or a related subject.
• Project management training, such as APM Project Fundamentals Qualification (PFQ), PRINCE2 Foundation or Agile project management.
• Level 4 or higher qualification in project management, management or business administration.
• Training in data analysis, Excel, information governance or quality improvement.

Experience

Essential

• Organisation, prioritisation and meeting deadlines.
• Coordinating meetings, preparing minutes and maintaining action logs.
• Strong written communication and IT skills.
• Maintaining accurate records and project documentation.
• Working independently, using initiative and escalating concerns appropriately.
• Confidentiality and information governance awareness.

Desirable

• NHS, primary care or wider health and care experience.
• Experience supporting transformation, mobilisation and service improvement.
• Familiarity with monday.com or similar project management platforms.
• Excel, data reporting, dashboards, risk registers and budget tracking.
• Experience coordinating training, onboarding and stakeholder engagement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire PCN Alliance Limited

Address

Portland Medical Centre

60 Portland Street

LINCOLN

LN5 7LB

United Kingdom

Employer's website

https://lpcna.nhs.uk/ (Opens in a new tab)