About this role
Job summary
We are seeking a highly motivated and enthusiastic individual to join our team within the Discharge Lounge at Huddersfield Royal Infirmary.
The successful candidate will be adaptable, proactive, and able to work effectively both independently and as part of a multidisciplinary team. Excellent communication, interpersonal, and customer service skills are essential, along with a good standard of computer literacy.
The Discharge Lounge is a busy and fast-paced environment that supports the timely discharge of patients from hospital. As such, the role requires an individual who can work efficiently under pressure, respond positively to changing priorities, and provide a high standard of care and support to a diverse patient population.
For further information or to arrange an informal visit, please contact Sister Katherine Stubbington.
Main duties of the job
The post holder will play a key role in supporting patients throughout their discharge journey. Patients are received from a variety of hospital departments on the day of discharge, and the successful candidate will be responsible for providing high-quality, patient-centred care within the Discharge Lounge.
Key duties will include
- Supporting patients with their personal care needs, including hygiene, nutrition, hydration, and mobility.
- Assessing patients' needs, monitoring their wellbeing, and implementing agreed discharge plans to ensure a safe and effective transition from hospital.
- Providing reassurance and support to patients and their families throughout the discharge process.
- Completing and maintaining accurate patient documentation and records in line with Trust policies.
- Utilising a range of IT systems to access patient information, update records, gather relevant clinical information, and arrange services such as patient transport.
- Communicating effectively with patients, families, care homes, community teams, and multidisciplinary colleagues, both verbally and electronically.
- Coordinating discharge arrangements, including booking transport, liaising with community services, facilitating onward referrals, and ensuring appropriate safety-netting measures are in place
The role requires excellent communication, organisational, and IT skills, together with the ability to manage competing priorities while maintaining a high standard of patient care.
About us
We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.
Job description
Job responsibilities
Please see the job description and person specification below for full details about the role.
If youre interested in applying or would like to learn more about working in our team, wed be happy to hear from you.
Please contact the vacancy lead listed in the Further details / informal visits section.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application
- Competence based level 2 Qualification e.g. NVQ or Diploma in Care or The Care Certificate issued by an employer
- Willingness to undertake any training or development relevant to the role
- Moving and Handling
- Infection Control
- Customer Care
- Competent / able to evidence the completion of Health Care Assistant core competencies
Desirable
- Competence based level 3 Qualification e.g. NVQ or Diploma in Healthcare Support
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Previous employment with a healthcare setting (18 months)
- Insight into the roles of responsibilities of the post
- Demonstrate a commitment to a caring profession
- Understand the importance of record keeping
- Literacy Skills
- IT skills
Desirable
- Experience of record keeping
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
- Ability to work as a team member
- Ability to work in a busy environment
- Able to use own initiative
- Aware of own limitations/ level of competence
- Good communication Skills
Desirable
- Plan delegated workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Huddersfield Royal Infirmary
Acre Street
Huddersfield
HD33EA
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)