About this role
Job summary
An exciting opportunity has arisen to recruit a Peripatetic Administrative Assistant/Ward Clerk, based primarily at Bromsgrove Princess of Wales Community Hospital, with the requirement to support community hospitals across Worcestershire as needed.
We are looking for an enthusiastic, compassionate and motivated individual to join our Administration Team.
You should have significant, relevant experience with excellent organisational and communication skills along with knowledge of office procedures and a working knowledge of Microsoft Office. Key responsibilities include supporting the ward staff, admitting and discharging patients, updating the patient EPR and systems, booking appointments and transport, greeting visitors to the hospital, scanning, answering and dealing with phone calls or directing callers to the correct area and/or taking messages.
Your will be expected to prioritise tasks as well as use your initiative and organise your own time.
This is a very rewarding but also very busy role and would suit someone who can stay calm under pressure in challenging situations, whilst carrying out a variety of tasks as no two days will be the same.
Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.
Main duties of the job
Duties include
Admitting and discharging patients
Maintaining accurate patient records, updating Trust electronic patient record (EPR) systems
- Booking appointments and patient transport
- Scanning and processing documentation
- Supporting clinical staff, patients and visitors
- General administrative and reception support
This is a varied role where no two days are the same, and you will be working across a range of administrative functions.
Your base will be Bromsgrove Community Hospital; however, this post is designed to support admin teams at all Worcestershire Community Hospitals providing cover for annual leave, sickness and other service needs. You will be required to travel and work at any of the hospitals, sometimes at short notice.
Not all hospital sites are easily accessible by public transport.. Travel expenses above your normal commute will be reimbursed in accordance with Trust policy.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust
Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Qualifications
Essential
- Level 2 qualification (e.g. GCSE Grade 4-9/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject OR Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
Experience
Essential
- Recent, relevant experience in an Administrative/Secretarial/ Reception Role
Desirable
- Previous relevant NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Princess of Wales Community Hospital
Stourbridge Road
Bromsgrove
B61 0BB
United Kingdom
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)