About this role
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated Therapy Services Service Manager to join the Therapy Services Management Team at Barnet and Chase Farm Hospital on a fixed-term basis.
This role provides operational management support across Therapy Services, ensuring the effective delivery of administrative, performance, governance and workforce functions. Working closely with the Head of Therapy Services, clinical leads, Assistant General Manager and multidisciplinary teams the postholder will support service delivery, performance monitoring, business planning and service improvement initiatives.
The successful candidate will lead the administrative teams, ensuring high-quality administrative support to clinical services, effective workforce management, compliance with mandatory training requirements, and achievement of key performance targets.
The postholder will play a key role in analysing and interpreting operational, workforce and activity data to support decision-making, service development and performance improvement. They will also contribute to governance processes including complaints, incidents, risk management, audits and quality improvement projects.
This is an excellent opportunity for an experienced healthcare manager with strong organisational, analytical and leadership skills to contribute to the ongoing development and improvement of Therapy Services
Main duties of the job
- Provide operational management support across Therapy Services.
- Lead and manage administrative and clerical teams.
- Monitor and report on service performance, activity and workforce metrics.
- Support recruitment, appraisal, mandatory training compliance and workforce management processes.
- Assist with governance activities including complaints, incidents, audits, risks and quality improvement projects.
- Support business planning, service development and transformation projects.
- Manage delegated budgets and support financial performance monitoring.
- Produce and analyse performance reports to support operational and strategic decision-making.
- Represent Therapy Services at meetings and forums as required.
- Work collaboratively with clinical and administrative teams to improve patient experience, service efficiency and operational performance
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free shared commitments
Essential
- Demonstrable ability to meet the Trust shared commitments
Education and professional qualifications
Essential
- BSc Degree in Physiotherapy or Diploma or equivalent
- Health and Care Professions Council (HCPC) registration for Physiotherapy
- Evidence or portfolio of post-graduate continued development in a specialist MSK area
Desirable
- Evidence of postgraduate study at master's level
- Membership of specialist interest group
Experience
Essential
- Specialist in-depth knowledge and experience in complex/persistent pain area
- Experience of working with patients of all age groups
- Knowledge and experience of a wide range of approaches for the management of patients within complex conditions
- Experience of multidisciplinary and interagency working
- Awareness of cognitive behavioural approaches to rehabilitation
- Experience of group work
- Previous experience of staff & student supervision/ clinical education
- Experience of leading a team
- Experience of quality improvement and/or clinical audit and/or research
- Experience of teaching to uni-disciplinary/ multidisciplinary groups
- Evidence of active involvement in service development & contribution to change within the workplace
Desirable
- Working at Band 7 lev
- Evidence of successfully working within various mediums, including face to face and virtual
Skills and aptitudes
Essential
- Specialist knowledge within the complex patient area and ability to apply this in a clinical setting
- Evidence of advanced clinical reasoning and the management of complex patients
- Demonstrate a clear understanding of clinical governance and its application to the work setting
- Ability to demonstrate a commitment to best practice and awareness of relevant national standards/guidelines
- Knowledge of recent professional developments in the clinical area
- Ability to critically evaluate current research & apply to own practice
- Positive attitude to and ability to cope well with change
- Excellent organisational skills
- Excellent communication skills with a range of patients and healthcare professionals regarding complex and sensitive issues
- Highly effective written communication skills
- Able to manage own clinical caseload by prioritising effectively and to support others to do the same
- Ability to work effectively within multidisciplinary and interdisciplinary teams
- Ability to manage own time & meet deadlines and support others to do the same
- Competent IT skills including use of internet, email, EXCEL, word processing and Telehealth
- Good presentation skills within different mediums
- Ability to recognise unacceptable behaviour and act on this appropriately
Personal Qualities & attributes
Essential
- Highly effective interpersonal skills, including assertiveness in a range of situations
- Ability to negotiate at a variety of levels
- Ability to work both independently and as part of a team
- Self-motivated and able to motivate others
- A flexible approach
Others
Essential
- Able to comply with Trust manual handling guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Barnet and Chase Farm Hospital
Wellhouse Lane
Barnet, Hertfordshire
EN5 3DJ
United Kingdom
Employer's website
https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)