About this role
Job summary
The Quality and Safety Programme Manager provides expert programme management for the CNO Division's Quality & Safety function, holding the business plan, risk register and reporting cycle that bring the four CMDT-aligned MDT Leads and their cross-cutting portfolios (Patient Safety & System Learning, Infection Prevention & Control, Patient & Public Experience, and QI, Assurance & Health Inequalities) into one coherent picture for the Associate Director of Quality and Safety and the Deputy Chief Nurse. The post holder translates national guidance and local priorities into coordinated, deliverable programmes.
The role works in close, parallel partnership with the Safeguarding and Looked After Children Assurance Lead (Band 8a) -- the equivalent business planning, risk and reporting post for the Safeguarding, Looked After Children and SEND side of the division -- so that the two functions' reporting into the Quality, Safety, Safeguarding and AACC Senior Team stays aligned rather than duplicated.
Main duties of the job
oOwns coordination of the Quality & Safety business plan, tracking delivery against agreed objectives and milestones and reporting progress, slippage and risk to the Associate Director of Quality and Safety.
oOwns coordination of the Quality & Safety function's risk register(s) and reporting requirements, working as part of an MDT approach.
oResponsible for establishing the detailed timeline and work programme that delivers assurance cycles across the function, and for tracking progress and outcomes.
oSupports internal and system fora for quality review and assurance discussions, coordinating executive and Board sign-off as required.
oProvides expert programme management, including governance, risk management, benefits realisation, financial oversight and reporting.
oLeads the development and review of ICB policies relating to quality and safety.
oBrings together the quality and patient safety reporting produced across the ICB and commissioned services -- safety intelligence, provider assurance activity and exception reports produced by the Quality Leads and Patient Safety Specialists -- into a single reporting and escalation route.
This profile is intended to provide a broad outline of the role. The post holder may be required to carry out other duties commensurate with their banding and competence.
About us
We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.
Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That's why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.
We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.
We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.
We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.
We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate.
Person Specification
Qualifications and Experience
Essential
- Educated to Master's level, or equivalent level of experience of working at a senior level in a specialist area.
- Evidence of post-qualifying and continuing professional development.
- Significant experience of managing highly complex programmes or projects within a large, complex organisation.
- Experience of supporting the delivery of strategic priorities or transformation programmes
- Experience of directorate or departmental risk management, including maintaining risk registers and reporting to governance committees.
Desirable
- Formal programme or project management qualification (e.g. MSP, PRINCE2).
- Experience of working across organisational or system boundaries.
- Formal training in quality improvement (QI) methodologies.
Attributes
Essential
- Ability to analyse highly complex facts and situations and develop a range of options.
- Ability to work autonomously and manage competing priorities
- Demonstrates leadership, resilience and sound professional judgement
- Ability to build credibility and maintain effective working relationships.
Desirable
- Strategic thinking -- the ability to anticipate and resolve problems before they arise.
- Adaptability, flexibility and the ability to cope with uncertainty and change.
- Effective organiser, influencer and networker.
Competencies
Essential
- Able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex, sensitive information to large and influential groups.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Thorough understanding of, and commitment to, equality of opportunity and good working relationships, both in day-to-day working practices and in relation to management systems
Desirable
- Problem-solving skills and the ability to respond to sudden, unexpected demands.
- Experience of managing and motivating a team and reviewing individual performance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NHS Kent and Medway Integrated Care Board
Address
Gail House
Maidstone
ME15 6NB
United Kingdom
Employer's website
https://www.kentandmedway.icb.nhs.uk (Opens in a new tab)