About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Income Auditor, you’re not just ensuring the accuracy and integrity of the hotel's financial transactions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Ensure accurate financial records: Balance and code the previous day’s transactions, preparing daily operating sales and labour summaries
- Verify and audit transactions: Review night audit reports, ensure sales journal accuracy, and analyse all adjustments
- Reconcile banquet revenue: Audit banquet tickets and match them with banquet orders to ensure proper billing
- Monitor financial adjustments: Track and route rebates, miscellaneous charges, promotional tickets, and paid outs
- Maintain recordkeeping: File and archive financial documents in compliance with tax authority requirements
- Collaborate for success: Assist team members and other departments as needed
- Audit all daily revenue reports and postings from Front Office, Food & Beverage, and other departments
- Perform daily revenue reconciliation and investigate any discrepancies
- Review non-arrivals, cancellations, late check-outs, and room rate variances
- Verify all paid-out vouchers, corrections, and allowances
- Ensure all revenue is correctly accounted for and posted in the system
- Balance all revenue streams including rooms, outlets, and ancillary services
- Reconcile VAT, service charge, and other applicable taxes daily
- Monitor and review house accounts, complimentary stays, and management bills
- Reconcile Conference & Banqueting revenue with function sheets and contracts
- Ensure advanced deposits and prepayments are accurately recorded
- Conduct spot checks on operations and cashiering procedures
- Liaise with operational departments to resolve discrepancies
- Maintain accurate records and support month-end closing activities
- Assist in internal and external audits
- Perform additional duties as assigned by the Finance Manager
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- Possess a relevant degree in Finance, Accounting, or a related business discipline
- Previous experience in a high-volume in accounting, auditing, or finance
- Good understanding of accounting packages and hotel systems (e.g., SUN, Operations Audit, Opera, and MS Excel) — this will be an added advantage
- Strong analytical skills with a high level of attention to detail
- Solid understanding of financial controls, audit procedures, and revenue reconciliation processes
- Proficiency in Microsoft Office applications, particularly Excel
- Strong communication and interpersonal skills
- Ability to work independently, prioritize tasks, and meet tight deadlines
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.