About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Hostess, you’re not just welcoming guests and creating exceptional first impressions. You’re spreading the light and warmth of hospitality by ensuring every guest feels valued, comfortable, and well cared for from the moment they arrive, creating memorable dining experiences that enhance their stay.
Here's what you'll do during a typical day:
- Create exceptional first impressions: Warmly welcome and escort guests to their tables, manage reservations and seating arrangements, and ensure a smooth and personalized arrival experience.
- Delight our guests: Engage with guests professionally and courteously, respond to inquiries, accommodate special requests whenever possible, and ensure a consistently high level of service throughout their dining experience.
- Coordinate dining operations: Maintain effective communication with service and kitchen teams regarding table availability, guest preferences, reservations, and seating flow to ensure seamless operations.
- Maintain a welcoming environment: Ensure the hostess station, restaurant entrance, menus, and waiting areas are clean, organized, and presentation-ready at all times.
- Ensure service excellence and compliance: Adhere to Hilton brand standards, health and safety regulations, and established operational procedures while maintaining the highest standards of guest satisfaction and professionalism.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.