About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Requirements
- Bachelor’s/ master’s degree in commerce, Finance, Accounting, or Business Administration.
- 8–12 years of experience in service delivery operations with PTP Team management experience.
- Proven experience managing teams in a global shared services environment.
- Hands-on experience with ERP platforms such as SAP, Oracle, Coupa, or Ariba.
- Strong analytical, stakeholder management, and leadership skills.
Key Responsibilities
- Manage end-to-end PTP operations including Invoice Processing, Vendor Management, Payments, T&E, and Helpdesk activities.
- Ensure achievement of SLAs, KPIs, productivity, quality, and compliance targets.
- Identify process improvement and automation opportunities to enhance efficiency.
- Lead, mentor, and develop teams while driving a performance-based culture.
- Manage client relationships and participate in operational review meetings