Custody Operations Specialist @ Aerotek

Job Title: Custody Operations SpecialistJob DescriptionThe Custody Operations Specialist supports secure document custody operations within a large vault environment by managing, organizing, and verifying loan files with a high degree of accuracy. This role involves extensive physical activity, including walking, climbing step stools, and lifting boxes, while using multiple computer systems and Microsoft Excel to research and reconcile file locations. The position follows a structured production-based workflow and requires strong analytical skills, attention to detail, and effective communication.

Responsibilities

• Perform daily custody operations in the vault, including pulling loan files, filing them back in the correct locations, and completing quality control checks.
• Verify that loan files are accurately filed according to customer and loan number, and ensure that all documentation remains organized and secure.
• Conduct thorough searches when files are missing by inspecting the remainder of the shelf, nearby shelves, carts, desks, and surrounding areas.
• Use computer systems and search tools to research file locations, including reviewing where files were last seen and identifying related files that arrived at the same time.
• Navigate multiple computer databases and applications to track, update, and reconcile file information and custody records.
• Work in a production-based environment, meeting established productivity and accuracy standards while maintaining strong attention to detail.
• Use Microsoft Excel and other Microsoft Office applications to support tracking, reporting, and documentation of custody activities.
• Maintain a high level of accuracy and quality control in all document handling, filing, and verification tasks.
• Communicate clearly and professionally with team members, both verbally and in writing, to coordinate work and resolve discrepancies.
• Remain on your feet for the majority of the shift, including walking throughout the vault and climbing step stools as needed to access files.
• Lift and move file boxes or materials weighing up to 30 pounds as part of daily operations.
• Follow established procedures and guidelines to ensure the security, confidentiality, and integrity of all loan files handled in the vault.

Essential Skills

• Basic Microsoft Office skills, with a focus on proficiency in Microsoft Excel.
• Experience in a production-based work environment.
• Strong analytical skills with high attention to detail and accuracy.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to navigate multiple computer systems, applications, and search tools to locate and update information.
• Ability to navigate various computer databases to research and reconcile file locations.
• Ability to multitask and manage multiple file searches and custody tasks simultaneously.
• Ability to lift up to 30 pounds as part of daily responsibilities.
• Ability to remain on your feet and walk for most of the workday.
• Comfort working in a vault or similar secure storage environment handling physical documents.

Additional Skills & Qualifications

• Experience with document custody, vault operations, or large-scale filing systems.
• Familiarity with production workflows and meeting productivity targets.
• Demonstrated ability to maintain focus and accuracy in a high-volume, repetitive task environment.
• Comfort using step stools and navigating large storage areas safely.
• Strong organizational skills and the ability to manage large volumes of files arranged by customer and loan number.

Why Work Here? You will join a structured, professional operation that values accuracy, reliability, and teamwork in supporting critical document custody functions. The environment offers clear processes, consistent schedules, and the opportunity to develop strong organizational and analytical skills while working with supportive colleagues. You can build experience in operations and document management while contributing to a well-organized and stable workplace.

Work EnvironmentThe role is based in a quiet but very large vault that functions as an office warehouse full of physical loan files arranged by customer and loan number. You will be on your feet for most of the day, walking through aisles of shelving and using step stools to access files at various heights. The environment is production-focused, with structured hours and a consistent workflow. The dress code is business casual, and comfortable shoes are encouraged; tennis shoes are acceptable to support the extensive walking required. You will work primarily with physical files while using computers, multiple applications, and Microsoft Office (especially Excel) to research and track file locations.

Job Type & LocationThis is a Contract to Hire position based out of Minneapolis, MN.

Pay and BenefitsThe pay range for this position is $18.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application DeadlineThis position is anticipated to close on Nov 23, 2026.

Workplace TypeThis is a fully onsite position in Minneapolis,MN.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.