About this role
與我們攜手施展你的超能力！
準備好接受挑戰，探索更多可能性嗎? 我們跟你一樣希望精益求精，持續突破! 我們全球的夥伴熱衷於科技創新，透過我們醫藥保健、生命科學和電子科技業務的解決方案豐富人們的生活。讓我們一起環抱著熱情和夢想關懷我們的員工、客戶、病患和這個世界。這就是我們不斷尋找具備好奇心的新血加入的原因，與我們一起大膽想像各種可能。
OVERVIEW
BioMonitoring Engineer is a field-based technical role within the Company Instruments BioMonitoring Division, responsible for the installation, qualification, preventive maintenance, repair, and ongoing technical support of Company BioMonitoring instruments at customer sites across Taiwan. Operating at the intersection of technical excellence and customer service, the role plays a key part in driving service revenue, supporting sales growth, and ensuring customers in GMP pharmaceutical, biotech, and food & beverage environments receive best-in-class instrument performance and compliance support.
YOUR ROLE
- Install, commission and qualify instruments at customer sites, including IQ/OQ execution in compliance with GMP/GLP requirements
- Execute scheduled preventive maintenance (PM), calibration and performance verification to ensure optimal instrument operation.
- Diagnose, troubleshoot and repair instrument failures to minimize customer downtime and maintain service excellence
- Deliver hands-on instrument training, technical consultation and application support at customer sites
- Generate accurate field service reports and manage maintenance, repair and qualification schedules based on customer needs and SLA commitments.
- Maintain inventory of spare parts, consumables, calibrators, reference standards and company-owned service equipment.
- Promote service contracts, IQ/OQ services and consumables while identifying cross-selling, upgrade and new business opportunities
- Work closely with Sales, Application Specialists, Product Management, Dealers and Third-Party Service Partners to deliver integrated customer solutions
- Ensure compliance with Company Code of Conduct, EHS requirements and customer site regulations, while representing the BioMonitoring Division at seminars, exhibitions and product demonstrations
WHO YOU ARE
- Bachelor's degree in Engineering, Biomedical Science, Microbiology, Life Sciences, or related discipline.
- Minimum 2 years of field service or instrument validation experience in GMP pharmaceutical, biotech, or life science sectors.
- Practical knowledge of IQ/OQ validation, preventive maintenance, and GMP/GLP regulatory requirements.
- Proficiency in MS Office; strong documentation, reporting, and English communication skills.
- Preferred: Experience with BioMonitoring instruments, Salesforce CRM, service contract sales, and ISO/pharmacopoeia standards.
我們來自不同背景、視角與生活經歷，因對世界的好奇心而聚集在一起。我們深信，多元能夠催生卓越與創新，並持續強化我們在科學與技術領域的領導地位。我們致力於為每一個人創造機會，讓大家能依自己的節奏發展與成長。加入我們，一同打造一個充滿包容與歸屬感的文化，影響數百萬人的生活，攜手推動人類的進步！
立即申請，成為這個致力於激發探索精神、提升人類未來的團隊一員！