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I2C Collections Associate (Lisboa, PT) @ Webasto

PTOnsiteFull-time
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About this role

Finance is more than just numbers and balance sheets. It is a key partner to all other business areas, supporting them in planning, managing, and optimizing business processes. The department's main focus is on analyzing, evaluating, and presenting financial performance. A passion for finance and teamwork is at the forefront, offering excellent development opportunities.

Responsibilities

  • Manage a portfolio of customer accounts and perform daily collection activities
  • Monitor overdue invoices and carry out structured follow-ups to secure timely payments
  • Communicate with customers to align on payment date
  • Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies
  • Collaborate closely with stakeholders such as Sales, SCM and Local Finance to resolve invoice disputes and support clean account reconciliation
  • Ensure accurate posting and reconciliation of customer payments in the ERP system
  • Collaborate with the Cash Application team to resolve outstanding issues
  • Perform month-end closing activities related to accounts receivable
  • Contribute to continuous improvement initiatives within the I2C processes at the SSC
  • Lead aging meetings with stakeholders and provide regular status to stakeholders
  • Mantain and Update DeskTop Procedures Requirements
  • Degree in Accounting, Management, Finance, or a related field.
  • 1–3 years of previous experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).
  • Strong MS Office skills, particularly Excel;
  • Experience with SAP R3 or S/4Hana
  • Fluency in English (written and spoken); additional languages are a plus
  • Excellent communication, negotiation, and problem-solving skills
  • Highly organized, resilient, detail oriented, and able to take ownership of tasks.
  • Ability to work effectively under pressure while managing multiple deadlines and priorities.

Salary Range: 27-31K annual Applications from qualified individuals with disabilities are expressly welcome. Your contact person: Madalena Silva, People & Organization Lisboa, PT Get to know us here and find out why we are passionate about attracting talent to Webasto. We look forward to receiving your online application!

Skills

collectionAccounts ReceivableExcelSAP R3S/4HANAMonth End ClosingCommunicationNegotiationOrganizationadditional language

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