About this role
Req ID: 528955 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
QMS Manager (M/F) Make Quality a driver of performance and continuous improvement Are you looking for a role where Quality goes beyond compliance and directly contributes to improving processes and operational performance? As QMS Manager , you will play a key role in deploying, managing and continuously improving the site's Quality Management System (QMS) . Working closely with operational teams and site management, you will support teams in applying processes, lead the audit approach and turn lessons learned into tangible opportunities for improvement.
- Your key responsibilities Deploy and drive the Quality Management System You will be at the heart of the local deployment of the Quality Policy and QMS.
Your responsibilities will include
- Coordinating the local deployment of Alstom and Regional processes, methods and tools , in collaboration with the local Quality functions.
- Driving process governance and Risk & Opportunity Management with key site stakeholders.
- Providing effective day-to-day support, training and coaching to help teams apply processes consistently.
- Ensuring that QMS documentation is properly managed, updated and communicated . Keeping the site management team informed about process deployment, implementation and performance . Ensure QMS compliance and effectiveness You will ensure that the site's Management System complies with Alstom and Regional QMS requirements, customer standards and applicable standards and frameworks , including ISO 9001, IRIS, CMMI and ECM . You will: Organise and coordinate internal audits and workstation audits . Establish the annual internal audit plan and monitor its implementation.
- Prepare, follow up and analyse QMS assessments performed by certification bodies and key customers . Drive and communicate QMS improvement actions through the site's Quality network.
- Manage action plans resulting from audits and Problem Solving activities . Organise and consolidate Process Reviews and the site's Quality Management Review (QMR) . Ensure effective follow-up of internal and external audit action plans, with progress aligned with agreed closure deadlines.
- Turn lessons learned into continuous improvement You will help make Return of Experience (REX) a real driver of continuous improvement.
Your role will include
- Ensuring that lessons learned are clearly identified, captured and properly documented in REX tools with meaningful, value-added information.
- Ensuring lessons learned contribute to the continuous improvement of processes and guidelines . Supporting and, depending on workload and availability, leading the analysis of issues reported to the site using the 8D problem-solving methodology . Supporting process analysis and improvement through methodologies such as process audits, workstation audits, Value Stream Mapping (VSM) and problem-solving methods . How will success be measured?
- Your performance will notably be assessed through: Compliance with annual Quality System milestones and deadlines, including Process Reviews, QMR and internal audits . Effective management of action plans resulting from internal and external audits , ensuring progress remains consistent with closure deadlines.
- Compliance of the Site Management System with applicable requirements.
Effective use of audits, problem-solving approaches and lessons learned to drive continuous improvement . Location & Mobility Scope: Site / Region The position may require occasional travel , particularly for audits and related assignments.
Why join this role?
This position puts you at the crossroads of Quality, operations and continuous improvement . You will have the opportunity to work with a wide range of functions, support teams in strengthening their practices and make a tangible contribution to the robustness and continuous improvement of the site's Management System. An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. Job Type: Experienced